[4607] in RedHat Linux List
Fwd: RedHat, the worst (none) customer service
daemon@ATHENA.MIT.EDU (KKlein009@aol.com)
Fri Nov 15 16:58:03 1996
From: KKlein009@aol.com
Date: Fri, 15 Nov 1996 16:10:49 -0500
To: redhat-list@redhat.com, ewt@redhat.com
Resent-From: redhat-list@redhat.com
Reply-To: redhat-list@redhat.com
In a message dated 96-11-15 14:08:47 EST, redhat-list@redhat.com writes:
<< ewt@redhat.com. >>
Hi EWT, can you shed some light on the technical support delays and customer
service in general. I requested support via e-mail 14 days ago,
registration = 600870
cust id = f23bcb
ticket # = 1676
Many are interested, please post here.
---------------------
Forwarded message:
From: ftplinux@rtmol.it (Daniele Carbonetti)
Resent-from: redhat-list@redhat.com
Reply-to: redhat-list@redhat.com
To: pacopepe@nova.es (Francisco J. Montilla)
CC: redhat-list@redhat.com (Redhat Mailing List)
Date: 96-11-15 14:08:47 EST
On Fri, 15 Nov 1996, Francisco J. Montilla wrote:
>
> Hi.
>
> I hate to post this preaching, but I had no chance,
> since multiple (more than 5 days, 8 messages) messages trying to get an
> answer from Redhat sales dept. regarding an incomplete shipping I have
> received (but not incomplete billing :-( have had no luck, Including a
> International fax I've sent on monday. Please help!
I had the some problem. I received their attention (and help!!) only when I
sent mail to ewt@redhat.com.
Bye!
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| dnlcrb@rtmol.it | ftplinux@rtmol.it |
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