[1146] in RedHat Linux List
Re: Help! Can't log into Colgate
daemon@ATHENA.MIT.EDU (Kyle Ferrio)
Sat Oct 26 18:36:51 1996
Date: Sat, 26 Oct 1996 18:35:06 -0400 (EDT)
From: Kyle Ferrio <kbf@phy.duke.edu>
To: redhat-list@redhat.com
In-Reply-To: <Pine.SUN.3.91.961026121547.23914B-100000@bigbang.phy.duke.edu>
Resent-From: redhat-list@redhat.com
Reply-To: redhat-list@redhat.com
Thanks to all the folks who've been so helpful.
A week into it, I'm very happy with Colgate.
Unfortunately, my 3-week-old WD Caviar 2.5 Gig
died a death of intermittent inode corruption
every few hours to a day.
Kudos to WDC for having a weekend support line.
Their attitude toward this customer was less impressive.
If you care to know more, ask me in *private* e-mail.
Suffice it to say here, if my reseller hadn't taken
the drive back, I'd have an ugly $300 paperweight.
Everybody makes a few lemons.
The difference is in how you respect the customer.
Any recommendations for a good drive with solid support?
TIA,
Kyle Ferrio
kbf@phy.duke.edu (919) 660-2518 office
Duke University, Dept. of Physics (919) 660-2525 FAX
Box 90305, Durham N.C. 27708-0305, USA
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