[899] in comp.os.os2.announce archive
PR: Good news from Sundial Systems and Clearlook
daemon@ATHENA.MIT.EDU (rwhite@kaiwan.com)
Sun Mar 31 05:48:25 1996
To: os2ann.DISCUSS@bloom-picayune.MIT.EDU
Date: 31 Mar 1996 04:17:18 GMT
From: rwhite@kaiwan.com
Reply-To: rwhite@kaiwan.com
Reply-to: rwhite@kaiwan.com
Submitted by: rwhite@kaiwan.com
Source: rwhite@kaiwan.com
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Sundial Systems Provides A Bright Future for Clearlook
March 29, 1996, Seal Beach, CA - Sundial Systems Corporation and Clearlook
Corporation today are pre-announcing their recently concluded agreement
regarding the future of Clearlook, the word processor that unleashes the power
of OS/2.
"It had been our intent to wait with this announcement until we had all of our
ducks in a row," said Randell Flint, President of Sundial Systems. "But, in
light of DeScribe, Inc's, announcement this week that it has suspended
development of its DeScribe Word Processor, we felt it best to reassure the
OS/2 community that there will remain viable alternatives in the OS/2 word
processing market."
The substance of the agreement is that the Clearlook Word Processor has become
a Sundial Systems product -- joining in Sundial's long-standing commitment to
OS/2 with the Relish product family. All of the publishing, marketing, and
support activities previously handled by Clearlook Corporation are being
transferred to Sundial Systems. "This means that Clearlook has a bright future
with continued development and support ensured. Sundial has a long-standing
reputation of commitment and success in the OS/2 market," noted Helmut Gassner
of Clearlook Corporation.
All existing Clearlook customers are now Sundial Systems customers. Existing
orders and warranty obligations for Clearlook products will be honored by
Sundial.
"Sundial has long been a leader in exploiting the industry's most advanced
technologies that are included in OS/2 Warp," said John Soyring, Vice
President of IBM Personal Software Products. "With Sundial's leadership, I
expect they will bring valuable new features to the OS/2 word processing
market as well."
Sundial Systems has already assumed technical support responsibility for all
English-language versions of Clearlook and the support policies for Clearlook
remain unchanged. This support is currently available by email
(clearlook@ibm.net), phone (310-596-5121), fax (310-598-9851), and, as of this
pre-announcement, via the Sundial Systems section (Section 5) of the OS2AVEN
forum on Compuserve. Other support options are planned for future
availability. "The tradition of quality technical support for all of Sundial's
customers remains unchanged -- whether they are using Relish or Clearlook.
While we are still getting up to speed on the more sophisticated aspects of
Clearlook, and thus might not have all the answers as quickly as we would
like, we have been preparing to support the Clearlook customer base for some
time" said Rollin White of Sundial Systems.
Sundial Systems will shortly make available a new version of Clearlook which
has been "rebranded" as a Sundial product - "Clearlook from Sundial Systems."
This version (1.7) will replace the version currently available in the channel
and will be the subject of a future announcement.
Work is also progressing on Version 2.0 of Clearlook which is planned for
availability later this year. Over time, Sundial Systems also plans to
integrate portions of its Relish product family with portions of Clearlook to
produce some exciting new products targeted toward specific solutions to
customer needs.
"With this pre-announcement, we'd like to welcome the existing Clearlook
community to the Sundial Systems family. Our commitment to the OS/2 market
started in 1987, continues today, and is accelerating into the future,"
remarked Carla Hanzlik, Vice President of Sundial Systems. "And with
DeScribe's announcement, we hope, over time, to welcome many DeScribe users
into the Clearlook/Sundial family as well."
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