[2844] in comp.os.os2.announce archive
MISC: AT&T Worldnet Access using the DOIP Dialer
daemon@ATHENA.MIT.EDU (Mick.Brown@worldnet.att.net)
Thu May 1 03:19:40 1997
To: os2ann.DISCUSS@bloom-picayune.MIT.EDU
Date: Thu, 01 May 1997 04:05:49 GMT
From: Mick.Brown@worldnet.att.net
Reply-To: Mick.Brown@ibm.net
[followups directed to comp.os.os2.networking.tcp-ip]
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If you have Worldnet as an ISP and get disconnected shortly after dialing, do
NOT reinstall Warp.
AT&T has confirmed that a system change made sometime around 19 April caused
unexpected problems with some OS/2 PPP stacks.
A fix has been reported and implemented and tested on the Seattle PoP. They
have announced that they are upgrading other PoPs as quickly as possible.
However, they did not have a current list of updated PoPs last I checked in
their worldnet.help.service-issues support newsgroup.
The "Dial Other Internet Providers" is confirmed to have problems, and ILink/2
dialer has occasional unconfirmed reports of problems. InJoy is being suggested
as a workaround by AT&T support personnel in worldnet.help.service-issues and I
believe in worldnet.users.wurd WN support newsgroups.
If you are still unable to access worldnet but have email access via another
means, the Worldnet Customer Satisfaction Email address seems to be:
AT&T WorldNet Service <wncustsat1@worldnet.att.net>
or you can call their 1-800-line.
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