[25334] in comp.os.os2.announce archive
Net: eComStation for business
daemon@ATHENA.MIT.EDU (VOICE News Service)
Thu Aug 22 21:36:47 2013
To: os2ann.DISCUSS@bloom-picayune.mit.edu
Date: Fri, 23 Aug 2013 03:36:30 +0100
From: VOICE News Service <cooannounce@os2voice.org>
Reply-To: feedback@os2voice.org
++ From the VOICE OS/2-eCS News Service http://www.os2voice.org ++
From: egDESPAM@DESPAMecomstation.ru
What means aimed to organize work are available in eComStation?
* Chat for group of workers, located in different offices / cities - ?
* Generate tasks for workers - ?
* Queue of customers and N employees - ? How to give access to the queue (so employees can monitor the queue, change status of the orders)?
* Keep record of hardware / commodities (internal, without web-interface)
* Small phone call center: detect number, show information about the customer from DB.
See also: Order database for eCS -- http://ecomstation.ru/commentnews.php?id=2304
