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X-Original-To: cryptography@metzdowd.com X-Original-To: cryptography@metzdowd.com To: Jill.Ramonsky@Aculab.com Cc: cryptography@metzdowd.com From: "Perry E. Metzger" <perry@piermont.com> Date: 16 Jun 2003 11:07:10 -0400 In-Reply-To: <8C9A566C643ED6119E8900A0C9DE297A3246A8@saturn.aculab.com> Jill.Ramonsky@Aculab.com writes: > I think I understand this, but I'm not sure if it matters. It seems to me > that a false negative (failed login) is not particularly serious, Er, it is if you have to pay $5 or $10 in customer support fees dealing with the irate customer who spends half an hour or more with you on the phone upset that he can't log in to his bank account, especially since the problem will be very difficult for anyone involved to diagnose or explain. Multiply that by tens of thousands of calls, and you're talking about real money. Failures like that are a large fraction of banking costs. Part of the point of on-line banking for banks is to raise margins, so if you piss all the money away on support costs and many people can't use the system you're sunk. > So ... if you find that you can't log in from work (or anywhere you > may have distributed proxies), tough. A large fraction, if not the majority, of users are currently behind proxies and NATs. I doubt it would be possible to block them on that basis without it being financially ruinous. In any case, given the various spoofing methods available, authenticating based on IP address seems rather weak, though I don't see why a cookie couldn't be tied to an address just to raise the bar a little if it didn't stop use for proxied/NATed users. FYI, I would strongly suggest reading the original paper on session ID fixation/theft -- it goes over a number of ways that IDs can be mishandled and a number of possible coping strategies. Perry --------------------------------------------------------------------- The Cryptography Mailing List Unsubscribe by sending "unsubscribe cryptography" to majordomo@metzdowd.com
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