[114064] in cryptography@c2.net mail archive

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Re: Lack of fraud reporting paths considered harmful.

daemon@ATHENA.MIT.EDU (John Ioannidis)
Sat Jan 26 10:20:09 2008

Date: Fri, 25 Jan 2008 18:11:56 -0500
From: John Ioannidis <ji@tla.org>
To: cryptography@metzdowd.com
In-Reply-To: <873asl4ii4.fsf@snark.cb.piermont.com>

Perry E. Metzger wrote:
> 
> That's not practical. If you're a large online merchant, and your
> automated systems are picking up lots of fraud, you want an automated
> system for reporting it. Having a team of people on the phone 24x7
> talking to your acquirer and reading them credit card numbers over the
> phone, and then expecting the acquirer to do something with them when
> they don't have an automated system either, is just not reasonable.
> 
> 

But how can the issuer know that the merchant's fraud detection systems 
work, for any value of "work"? This could just become one more avenue 
for denial of service, where a hacked online merchant suddenly reports 
millions of cards as compromised.  I'm sure there is some interesting 
work to be done here.

/ji

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