[3720] in linux-net channel archive
Re: Intersting idea !
daemon@ATHENA.MIT.EDU (Rakesh Dubey)
Tue Jul 16 10:32:47 1996
Date: Mon, 15 Jul 1996 11:50:49 -0700
From: Rakesh Dubey <rakesh@arp.com>
To: amita@aditimx.vsnl.net.in
CC: linux-net@vger.rutgers.edu
In-reply-to: <01BB6FEA.4C53A080@aditi> (amita@aditimx.vsnl.net.in)
Reply-to: rakesh@arp.com
>
> Hi,
>
> I am the Webmaster for Aditi Corporation.
>
> I am looking to bounce an idea off you and would be super grateful if =
> you could find the time to give me some feedback.=20
>
> I am facing some problems trying to manage mail that comes in on the =
> webmaster@ alias such as..
>
> Too many mails come in and it is difficult to keep track of the status =
> of each mail - especially if I have forwarded it to someone else.
> It is difficult for multiple resources to collectively take care of this =
> alias.
> I cannot prioritize my mail based on the importance of a customer.
> I cannot create a customer database based on who has sent me mail - and =
> it is difficult to send collective mails out to the customers.
>
Did you take a look at procmail? It can sort your incoming mail
depending upon many criterion.
-rakesh