[64677] in SIPB bug reports
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Hi
Thank you for sending your prescription to us but unfortunately
our prescription team won't be able to approve this image as it
cannot be opened and viewed correctly.
Please follow these steps to ensure we can assign your pet=E2=80=99s
prescription to your account and get the medication posted as
soon as possible:
=E2=98=91=EF=B8=8F The photo of the prescription has to be done as a single
photo/file.
=E2=98=91=EF=B8=8F It has to be large enough so that we're able to read it.=
If
sending from a phone, choose the =E2=80=9Cactual size=E2=80=9D option.
=E2=98=91=EF=B8=8F It has to be a full image of the page =E2=80=93 the file=
cannot be
cropped, we need to be able to see all four corners of the page.
=E2=98=91=EF=B8=8F It has to be a clear image =E2=80=93 blurry prescription=
s won't be
accepted.
=E2=98=91=EF=B8=8F It has to be a jpeg or PDF file; we don't accept zip fil=
es.
If you'd like any further help with this, you are more than
welcome to call us on 01761 250 850 and we can talk you through
it!
Kind regards,
Stacey R
Prescription Team
e: contact@petdrugsonline.co.uk
cid:b3480a3b-c09b-4fea-9e67-bba5af6a6ea7=20
( https://www.petdrugsonline.co.uk )
Pet Drugs Online
Unit 7B, Burnett Business Park, Gypsy Lane, Keynsham
Bristol, BS31 2ED
https://www.mail-signatures.com/signature-generator/img/templates/purple-ap=
peal/ln.png
( https://uk.linkedin.com/company/pet-drugs-online )
https://www.mail-signatures.com/signature-generator/img/templates/purple-ap=
peal/fb.png
( https://www.facebook.com/petdrugsonline/ )
https://www.mail-signatures.com/signature-generator/img/templates/purple-ap=
peal/tt.png
( https://twitter.com/petdrugsonline )
https://www.mail-signatures.com/signature-generator/img/templates/purple-ap=
peal/yt.png
( https://www.youtube.com/user/PetDrugsOnlineUK )
https://www.mail-signatures.com/signature-generator/img/templates/purple-ap=
peal/it.png
( https://www.instagram.com/petdrugsonline )
https://www.mail-signatures.com/signature-generator/img/templates/purple-ap=
peal/tk.png
( https://www.tiktok.com/@petdrugsonline_uk )
www.petdrugsonline.co.uk ( https://www.petdrugsonline.co.uk )
This email is confidential and may be privileged. If you are not
the
intended recipient, please delete it and notify us immediately.
Unauthorised use or disclosure is prohibited.
___________________________________________________________________________=
_________________________
From: <Support10@GoDaddy.ism-online.sn>
Date: October 22nd, 2025 19:17
Subscription Successfully Renewed for Office365=C2=AE
[ZPQEE0LB-V5MDI095] Hi Newsletter. jean. 2025,
Please Note: The user account described in this email is NOT for
access to the EXCELSIOR platforms. This is
for the MERIT HelpDesk ONLY. If you do not want to create an
MERIT HelpDesk account, you may ignore this email.
Thank you for using the MERIT HelpDesk site. You now have the
option of creating an account for the MERIT Helpdesk for future
submission of technical support inquiries. Creation of this
HelpDesk account is completely optional.
If you wish to activate a HelpDesk account, click the url below
to select a password:
https://meritcro.freshdesk.com/register/0T1fkkdIxav6v2oHyoc8
Regards,
MERIT
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<title>Re: Case - [2433471] Your Office365=C2=AE Subscription Renewal Confi=
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<!--CITATION MARKER-->
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<tr><td><div style=3D'margin-bottom:35px'><html><head></head><body><spa=
n class=3D"account-lw-font-wrap"><p> </p>
<p><br></p>
<div style=3D"font-family: Verdana, Arial, Helvetica, sans-serif; font-size=
: 11px;">
<span style=3D"font-family: arial, helvetica, sans-serif; font-size: 12pt;"=
>Renewal Confirmation: Office365® Account [35-OUM9MQK1] _________________________Thank you for sending your prescription to us but unfortunately our prescr=
iption team won't be able to approve this image as it cannot be opened and =
viewed correctly. </span>
</div>
<div style=3D"font-family: Verdana, Arial, Helvetica, sans-serif; font-size=
: 11px;"><br></div>
<div style=3D"font-family: Verdana, Arial, Helvetica, sans-serif; font-size=
: 11px;"><span style=3D"font-size: 12pt; font-family: arial, helvetica, san=
s-serif;">Please follow these steps to ensure we can assign your pet=E2=80=
=99s prescription to your account and get the medication posted as soon as =
possible:</span></div>
<div style=3D"font-family: Verdana, Arial, Helvetica, sans-serif; font-size=
: 11px;">
<span style=3D"font-size: 12pt; font-family: arial, helvetica, sans-serif;"=
><span style=3D"background-image: initial; background-position: initial; ba=
ckground-size: initial; background-repeat: initial; background-attachment: =
initial; background-origin: initial; background-clip: initial;">=E2=98=91</=
span><span style=3D"background-image: initial; background-position: initial=
; background-size: initial; background-repeat: initial; background-attachme=
nt: initial; background-origin: initial; background-clip: initial;">=EF=B8=
=8F The photo</span></span><span style=3D"font-family: arial, helvetica, sa=
ns-serif; font-size: 12pt;"> of the prescription has to be done as a s=
ingle photo/file.</span>
</div>
<div>
<span style=3D"font-family: arial, helvetica, sans-serif; font-size: 12pt; =
background-image: initial; background-position: initial; background-size: i=
nitial; background-repeat: initial; background-attachment: initial; backgro=
und-origin: initial; background-clip: initial;">=E2=98=91</span><span style=
=3D"background-image: initial; background-position: initial; background-siz=
e: initial; background-repeat: initial; background-attachment: initial; bac=
kground-origin: initial; background-clip: initial;"><font><span style=3D"fo=
nt-size: 12pt;">=EF=B8=8F It has to be large enough so that we're able to r=
ead it. If sending from a phone, </span>choose<span style=3D"font-size: 12p=
t;"> the =E2=80=9Cactual size=E2=80=9D option.</span></font></span>
</div>
<div style=3D"font-family: Verdana, Arial, Helvetica, sans-serif; font-size=
: 11px;">
<span style=3D"font-size: 12pt; font-family: arial, helvetica, sans-serif;"=
><span style=3D"background-image: initial; background-position: initial; ba=
ckground-size: initial; background-repeat: initial; background-attachment: =
initial; background-origin: initial; background-clip: initial;">=E2=98=91</=
span><span style=3D"background-image: initial; background-position: initial=
; background-size: initial; background-repeat: initial; background-attachme=
nt: initial; background-origin: initial; background-clip: initial;">=EF=B8=
=8F It has to be a full image of the page =E2=80=93 the file cannot be crop=
ped, we need to be able to see all four corners of the page</span></span><s=
pan style=3D"font-family: arial, helvetica, sans-serif; font-size: 12pt;">.=
</span>
</div>
<div>
<span style=3D"font-family: arial, helvetica, sans-serif; font-size: 12pt; =
background-image: initial; background-position: initial; background-size: i=
nitial; background-repeat: initial; background-attachment: initial; backgro=
und-origin: initial; background-clip: initial;">=E2=98=91</span><span style=
=3D"background-image: initial; background-position: initial; background-siz=
e: initial; background-repeat: initial; background-attachment: initial; bac=
kground-origin: initial; background-clip: initial;"><font><span style=3D"fo=
nt-size: 12pt;">=EF=B8=8F It has to be a </span><span style=3D"font-size: 1=
6px;">clear</span><span style=3D"font-size: 12pt;"> image </span>=
</font></span><span style=3D"font-family: arial, helvetica, sans-serif; fon=
t-size: 12pt;">=E2=80=93 blurry prescriptions won't be accepted.</span>
</div>
<div style=3D"font-family: Verdana, Arial, Helvetica, sans-serif; font-size=
: 11px;"><span style=3D"font-size: 12pt; font-family: arial, helvetica, san=
s-serif; background-color: rgb(255, 255, 0);"><span style=3D"background-ima=
ge: initial; background-position: initial; background-size: initial; backgr=
ound-repeat: initial; background-attachment: initial; background-origin: in=
itial; background-clip: initial;">=E2=98=91</span><span style=3D"background=
-image: initial; background-position: initial; background-size: initial; ba=
ckground-repeat: initial; background-attachment: initial; background-origin=
: initial; background-clip: initial;">=EF=B8=8F It has to be a <span c=
lass=3D"nanospell-typo" style=3D"border: none; cursor: auto; background-ima=
ge: url("wiggle.png"); background-position: left bottom; backgrou=
nd-size: initial; background-repeat: repeat-x; background-attachment: initi=
al; background-origin: initial; background-clip: initial;">jpeg</span> =
;or <span class=3D"nanospell-typo" style=3D"border: none; cursor: auto=
; background-image: url("wiggle.png"); background-position: left =
bottom; background-size: initial; background-repeat: repeat-x; background-a=
ttachment: initial; background-origin: initial; background-clip: initial;">=
PDF</span> file; we don't accept zip files.</span></span></div>
<div style=3D"font-family: Verdana, Arial, Helvetica, sans-serif; font-size=
: 11px;"><span style=3D"font-size: 12pt; font-family: arial, helvetica, san=
s-serif;"><br></span></div>
<div style=3D"font-family: Verdana, Arial, Helvetica, sans-serif; font-size=
: 11px;"><br></div>
<div style=3D"font-family: Verdana, Arial, Helvetica, sans-serif; font-size=
: 11px;"><span style=3D"font-size: 12pt; font-family: arial, helvetica, san=
s-serif;">If you'd like any further help with this, you are more than welco=
me to call us on 01761 250 850 and we can talk you through it!</span></div>
<div style=3D"font-family: Verdana, Arial, Helvetica, sans-serif; font-size=
: 11px;"><br></div>
<div style=3D"font-family: Verdana, Arial, Helvetica, sans-serif; font-size=
: 11px;"><span style=3D"font-family: arial, helvetica, sans-serif; font-siz=
e: 12pt;">Kind regards,</span></div>
<div style=3D"font-family: Verdana, Arial, Helvetica, sans-serif; font-size=
: 11px;"><br></div>
<strong><span style=3D"font-size: 13pt;">Stacey R </span></strong=
><br><span style=3D"font-size: 10pt;">Prescription Team</span><p>
</p>
<div id=3D"signature">
<table style=3D"width: 450px; background: transparent !important; " width=
=3D"450" cellpadding=3D"0" cellspacing=3D"0">
<tbody style=3D"vertical-align:top;">
<tr>=20
<td style=3D"width: 60%; border-top: 1px solid rgb(43, 28, 69); padding: 10=
px 0px 0px; line-height: 18px; vertical-align: top; font-family: "Inte=
r Tight", sans-serif; font-size: 10pt; color: rgb(17, 17, 17); " vali=
gn=3D"top" width=3D"60%">
<span style=3D"font-family: "Inter Tight", sans-serif; font-size:=
9.5pt; color: rgb(17, 17, 17); "><b>e:</b> <a href=3D"mailto:contact@petdr=
ugsonline.co.uk" style=3D"text-decoration: none; color: rgb(17, 17, 17); ">=
contact@petdrugsonline.co.uk</a></span><br>
<a href=3D"https://www.petdrugsonline.co.uk">
<img border=3D"0" width=3D"155" style=3D"width: 155px; height: auto; border=
: 0px; margin-top: 10px; " src=3D"cid:b3480a3b-c09b-4fea-9e67-bba5af6a6e=
a7">
</a>
<span style=3D"font-family: "Inter Tight", sans-serif; font-size:=
10pt; color: rgb(17, 17, 17); "><b></b></span>=20
</td>
<td style=3D"width: 40%; border-top: 1px solid rgb(43, 28, 69); padding: 10=
px 0px 0px; line-height: 18px; vertical-align: top; font-family: "Inte=
r Tight", sans-serif; font-size: 10pt; color: rgb(17, 17, 17); " vali=
gn=3D"top" width=3D"40%">
<span style=3D"font-family: "Inter Tight", sans-serif; font-size:=
10pt; color: rgb(17, 17, 17); ">Pet Drugs Online<span><br></span></span>=
=20
<span style=3D"font-family: "Inter Tight", sans-serif; font-size:=
10pt; color: rgb(17, 17, 17); ">Unit 7B, Burnett Business Park, Gypsy Lane=
, Keynsham<span><br></span></span>
<span style=3D"font-family: "Inter Tight", sans-serif; font-size:=
10pt; color: rgb(17, 17, 17); ">Bristol, BS31 2ED</span>
</td>
</tr>
<tr>
<td style=3D"width:60%; padding-top:10px; padding-bottom:0; padding-left:0;=
padding-right:0; vertical-align:top" width=3D"60%" valign=3D"top">=20
<span><a href=3D"https://uk.linkedin.com/company/pet-drugs-online" rel=3D"n=
oopener"><img border=3D"0" width=3D"16" style=3D"margin-right: 0px; margin-=
bottom: 1px; border: 0px; width: 16px; height: 16px; " src=3D"https://ww=
w.mail-signatures.com/signature-generator/img/templates/purple-appeal/ln.pn=
g"></a>
</span>
<span><a href=3D"https://www.facebook.com/petdrugsonline/" rel=3D"noopener"=
><img border=3D"0" width=3D"16" style=3D"margin-right: 0px; margin-bottom: =
1px; border: 0px; width: 16px; height: 16px; " src=3D"https://www.mail-s=
ignatures.com/signature-generator/img/templates/purple-appeal/fb.png"></a>&=
nbsp;
</span>
<span><a href=3D"https://twitter.com/petdrugsonline" rel=3D"noopener"><img =
border=3D"0" width=3D"16" style=3D"margin-right: 0px; margin-bottom: 1px; b=
order: 0px; width: 16px; height: 16px; " src=3D"https://www.mail-signatu=
res.com/signature-generator/img/templates/purple-appeal/tt.png"></a>
</span>
<span><a href=3D"https://www.youtube.com/user/PetDrugsOnlineUK" rel=3D"noop=
ener"><img border=3D"0" width=3D"16" style=3D"margin-right: 0px; margin-bot=
tom: 1px; border: 0px; width: 16px; height: 16px; " src=3D"https://www.m=
ail-signatures.com/signature-generator/img/templates/purple-appeal/yt.png">=
</a>
</span>
<span><a href=3D"https://www.instagram.com/petdrugsonline" rel=3D"noopener"=
><img border=3D"0" width=3D"16" style=3D"margin-right: 0px; margin-bottom: =
1px; border: 0px; width: 16px; height: 16px; " src=3D"https://www.mail-s=
ignatures.com/signature-generator/img/templates/purple-appeal/it.png"></a>&=
nbsp;
</span>
<span><a href=3D"https://www.tiktok.com/@petdrugsonline_uk" rel=3D"noopener=
"><img border=3D"0" width=3D"16" style=3D"margin-right: 0px; margin-bottom:=
1px; border: 0px; height: 16px; " src=3D"https://www.mail-signatures.co=
m/signature-generator/img/templates/purple-appeal/tk.png"></a>
</span>
</td>
<td style=3D"width:40%; padding-top:10px; padding-bottom:0; padding-left:0;=
padding-right:0; vertical-align:top" width=3D"40%" valign=3D"top">=20
<span><strong><a href=3D"https://www.petdrugsonline.co.uk"><span style=3D"f=
ont-family: "Inter Tight", sans-serif; font-size: 10pt; color: rg=
b(43, 28, 69); "><span style=3D"font-family: "Inter Tight", sans-=
serif; color: rgb(43, 28, 69); ">www.petdrugsonline.co.uk</span></span></a>=
</strong></span>=20
</td>
</tr>
<tr>
<td colspan=3D"2" style=3D"padding-top:10px; padding-bottom:0; padding-left=
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<em>This email is confidential and may be privileged. If you are not the
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Unauthorised use or disclosure is prohibited.</em>
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</div>
<p><br></p></span></body></html></div></td></tr>
<tr class=3D'citation-header'>
<td class=3D'details'>
<p class=3D'from'> <Support10@GoDaddy.ism-online.sn></p>
<p class=3D'date'>October 22nd, 2025 19:17</p>
</td>
</tr>
<tr class=3D'citation'><td><div style=3D'margin-bottom:35px'><html>=
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