[64665] in SIPB bug reports
Subscription services will be discontinued effective Thu, 29 May 2025 06:42:53 -0700 . Ref#[D7ZHI]
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From: "Microsoft Billing Failure "
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To: bug-sipb@mit.edu
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Subject: Subscription services will be discontinued effective Thu, 29 May 2025 06:42:53 -0700 . Ref#[D7ZHI]
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ORGANIZER;CN=Microsoft Billing Failure :mailto:msa-billing-CJINW@email8.ms-microsoft.com
ATTENDEE;ROLE=REQ-PARTICIPANT;PARTSTAT=NEEDS-ACTION;RSVP=TRUE;CN=Customer Support:mailto:bug-sipb@mit.edu
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SUMMARY:‼️ Microsoft 365 Renewal Failure – Expert Team On Standby All Week
LOCATION:📍 Microsoft Billing Resolution Hub (billing.microsoft.com)
DESCRIPTION:🔔 **Immediate Action Required: Subscription Payment Failure**\n\nWe were unable to renew your Microsoft 365™ subscription due to a billing issue. Our Payment Resolution Experts are standing by this week to:\n\n🧩 Diagnose payment failure causes\n🔐 Verify secure payment method updates\n🛡️ Maintain service continuity & data protection\n✅ Confirm account ownership and billing info\n\n🗓️ **Support Window:** May 26 – June 1, 2025 (Daily: 9 AM–5 PM UTC)\n\n🚨 **Urgent**: If unresolved within 48 hours, services may be suspended.\n\n---\n**Resolution Options:**\n1. Sign in at [account.microsoft.com](https://account.microsoft.com)\n2. Update payment or add new card\n3. Authorize a secure manual charge\n4. Contact escalation team\n\n💬 **Support Channels:**\n• Email: support@microsoft.com\n• Portal Chat: [billing.microsoft.com](https://billing.microsoft.com)\n• Phone: ☎ +1-855-123-4567 (24/7)\n\nThis is a time-sensitive billing issue. Please prioritize resolution to avoid service disruption.\n\n— Microsoft Billing & Account Protection Team
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CATEGORIES:📌 URGENT | Microsoft Billing • 365 Renewal
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