[11] in Staff Recognition
Minutes from May 26, 1992 Meeting
daemon@ATHENA.MIT.EDU (Cecilia d'Oliveira)
Tue May 26 18:41:59 1992
Date: Tue, 26 May 92 18:41:36 EST
From: cec@MIT.EDU (Cecilia d'Oliveira)
To: thanks@MIT.EDU
The third meeting of the group was held on May 26 from 12:30 to 1:45.
Everyone was present.
The group began by reviewing the Affinity Diagram that evolved over the
past week. Cec suggested several major "headers" to summarize the
collections of ideas in the diagram:
-Things to do before we get started...(need goals/objectives)
-Establish general principles for the system/process
-Decide what we want to recognize
-Determine how will we get nominations
-Determine decision making process
-Determine "rewards" that will be associated with each recognition
-Decide how to publicize awards
-Process needs feedback
After asking the question "is there anything missing?" several thoughts
were added and old and new 'post-its' were moved around within the general
framework above. Miki added a new idea (to principles) that we should keep
what we do simple. Miki also added another principle that we should not
mix-up "thank you's for small things" with recognition for major efforts or
we risk trivializing the process. Mark brought the comment from some staff
in his group that we shouldn't put too much time and energy into the
reward/recognition effort since there are other things, e.g. teambuilding,
that would have a bigger impact across the group. This seemed to reinforce
Miki's statement that we need to keep things simple.
We then spent some time talking about the goals/objectives of
reward/recognition. The discussion focused on three possible aspects:
-encourage people/managers to be "nicer" to each other (saying thank you at
appropriate times, for example)
-encourage desireable work behaviors
-communicate the values of the organization
Group concluded by developing the action items below. We agreed that we
would go forward in parallel with work on both "goals/objectives" and
"decide what we want to recognize" for the sake of time. We will make sure
these two are consistent as we move forward.
Next meeting of group will be June 16.
ACTION ITEMS:
1. David will type up current state of Affinity Diagram and circulate this
week.
2. Miki and Mark will work on "decide what we want to recognize".
3. Kim and Tom will work on a statement of our "goals/objectives".
4. Cec will work on the general principles.
5. People will send their writeups around to "thanks" within the next
week. Everyone will read and get comments back so there is some
interaction on each of these topics between meetings.
6. Everyone will talk with their groups about what we're doing and to
solicit comments and ideas.
