[79142] in Hotline Meeting
case 611164 - Athena Software billing change
daemon@ATHENA.MIT.EDU (MIT Computing Help Desk)
Wed Jun 23 13:43:05 2004
Message-ID: <40D9C119.1040902@mit.edu>
Date: Wed, 23 Jun 2004 13:42:49 -0400
From: MIT Computing Help Desk <computing-help@MIT.EDU>
MIME-Version: 1.0
To: hotline@mit.edu
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Hi Hotline,
This request came into the Help Desk (Case log below). I believe it's
something you guys administer. Can you let us know if not?
Thanks,
Josh
============================================================
Helpdesk Business Help Case #611164: JUDITH GALLAGHER
============================================================
Status: NEW
Stock Ans.: None
============================Main============================
Client: JUDITH GALLAGHER
Phone: 6172534307
Email: JEGALLAG@MIT.EDU
Title: Financial Assistant, Document Services
Address: 14 0551
Summary: ATH:FT20440081:MIT-0371014
Platform: Unknown
============================Case============================
Created: 6/23/04 11:20 AM by daemon
Modified: 6/23/04 12:31 PM by jromond
Last Entry: 6/23/04 11:20 AM by daemon
==========================HouseCall=========================
Rate:
Estimate:
Hours:
===========================Network==========================
===========================History==========================
====== Entry: 6/23/04 11:20 AM daemon Email Received
Date: Wed, 23 Jun 2004 11:19:57 -0400
To: computing-help@MIT.EDU
From: Judith Gallagher <jegallag@MIT.EDU>
Cc: cquirion@MIT.EDU, guarente@MIT.EDU
Subject: ATH:FT20440081:MIT-0371014
IS&T
Computing help
RE: ATH:FT20440081:MIT-0371014
The default cost collector for this service contract is currently 1370100.
PLEASE change the default cost collector for all charges for this Athena
Software Account to DS-Operations 1370000.
Thank You.
JUDITH GALLAGHER
Document Services Financial Assistant
RM:14-0551 EXT:3-4307 FAX:3-1690
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====== Entry: 6/23/04 11:27 AM mrpres Comment
is this you guys?
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