[79142] in Hotline Meeting

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case 611164 - Athena Software billing change

daemon@ATHENA.MIT.EDU (MIT Computing Help Desk)
Wed Jun 23 13:43:05 2004

Message-ID: <40D9C119.1040902@mit.edu>
Date: Wed, 23 Jun 2004 13:42:49 -0400
From: MIT Computing Help Desk <computing-help@MIT.EDU>
MIME-Version: 1.0
To: hotline@mit.edu
CC: computing-help@mit.edu
Content-Type: text/plain; charset=us-ascii; format=flowed
Content-Transfer-Encoding: 7bit

Hi Hotline,
This request came into the Help Desk (Case log below).  I believe it's 
something you guys administer.  Can you let us know if not?

Thanks,
Josh

============================================================
Helpdesk Business Help Case #611164: JUDITH GALLAGHER
============================================================
     Status: NEW
Stock Ans.: None

============================Main============================
     Client: JUDITH GALLAGHER

      Phone: 6172534307
      Email: JEGALLAG@MIT.EDU
      Title: Financial Assistant, Document Services
    Address: 14 0551

    Summary: ATH:FT20440081:MIT-0371014

   Platform: Unknown



============================Case============================
    Created: 6/23/04 11:20 AM by daemon
   Modified: 6/23/04 12:31 PM by jromond
Last Entry: 6/23/04 11:20 AM by daemon


==========================HouseCall=========================
       Rate:
   Estimate:
      Hours:
===========================Network==========================
===========================History==========================
====== Entry: 6/23/04 11:20 AM daemon Email Received
Date: Wed, 23 Jun 2004 11:19:57 -0400
To: computing-help@MIT.EDU
From: Judith Gallagher <jegallag@MIT.EDU>
Cc: cquirion@MIT.EDU, guarente@MIT.EDU
Subject: ATH:FT20440081:MIT-0371014

IS&T
Computing help

RE: ATH:FT20440081:MIT-0371014

The default cost collector for this service contract is currently 1370100.
PLEASE change the default cost collector for all charges for this Athena
Software Account to DS-Operations 1370000.

Thank You.


JUDITH GALLAGHER
Document Services Financial Assistant
RM:14-0551 EXT:3-4307 FAX:3-1690

** Attachment decoded: part2 (text/html) 469 bytes
** 
<http://web.mit.edu/tooltime/no_attachments.html?id=129653&case_id=611164>

====== Entry: 6/23/04 11:27 AM mrpres Comment
is this you guys?

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