[78654] in Hotline Meeting
Re: Case 597180: Dell Laptop
daemon@ATHENA.MIT.EDU (Johannes Haushofer)
Mon Jun 14 08:14:44 2004
Message-ID: <1087215282.40cd96b263aed@webmail.mit.edu>
Date: Mon, 14 Jun 2004 08:14:42 -0400
From: Johannes Haushofer <joha@MIT.EDU>
To: hotline@MIT.EDU
In-Reply-To: <1358253.1086632920222.JavaMail.root@sheep.mit.edu>
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Great - when can I bring it in? I will be gone for the next 2 wks, but after
that any day is good.
Thanks,
Johannes
Quoting hotline@MIT.EDU:
> Johannes:
>
> Here is your quote:
>
> Touchpad: $6.50
> LCD Cabel: $26
> S&H: $25
> PC Service Labor: $60
> TOTAL: 117.50
>
> [6/07/2004 14:28:40 panza Comment]
>
> ===========================================================
> Please retain the case reference in the subject line for future replies
> associated with this case
>
> Case History
> ==================
>
> 6/02/2004 13:14:06 daemon Email Received
>
> Date: Wed, 2 Jun 2004 13:14:00 -0400
> To: pcservice@MIT.EDU
> From: Johannes Haushofer <joha@MIT.EDU>
> Cc:
> Subject: Dell Laptop
>
>
> Hi,
> we just spoke on the phone - here is the additional information on my
> laptop:
>
> Dell Inspiron 2500, Service Tag 2H2490J, Service Code 5385047203.
> This is a European laptop and service code; the support pages (in English)
> are
> at http://support.euro.dell.com/de/en.
>
> I think the LCD cable needs to be replaced, and the touchpad has not been
> working since I opened the system to check what might be wrong. Do you have
> a
> rough idea how much getting these two things fixed would cost? I'd just like
> to
> get a ballpark figure to see if it's worth it.
>
> Many thanks!
> Johannes
>
>
> 6/03/2004 10:33:17 panza Comment
>
> Johannes:
>
> Please let us know the size of your LCD. There are 3 different sizes for that
> model, and the corresponding cables differ depending on that...
>
> 6/03/2004 10:33:18 panza Email Sent
>
> (Through the web interface)
> To: joha@MIT.EDU
> Cc: pcservice@mit.edu
> Bcc:
> Subject: Case 597180: Dell Laptop
> Contents: Entire case history
>
>
> 6/03/2004 12:18:50 daemon Email Received
>
> Date: Thu, 3 Jun 2004 12:17:25 -0400
> To: hotline@MIT.EDU
> From: Johannes Haushofer <joha@MIT.EDU>
> Cc:
> Subject: Re: Case 597180: Dell Laptop
>
>
> Hi,
> it's 14".
> Best regards,
> Johannes
>
> --
> Johannes Haushofer
> 36 Oxford St., Cambridge, MA 02138, USA
> +1-617-493-4253, cell +1-617-669-3470
>
>
> Quoting hotline@MIT.EDU:
>
> > Johannes:
> >
> > Please let us know the size of your LCD. There are 3 different sizes for
> that
> > model, and the corresponding cables differ depending on that...
> >
> > [6/03/2004 10:33:18 panza Comment]
> >
> > ===========================================================
> > Please retain the case reference in the subject line for future replies
> > associated with this case
> >
> > Case History
> > ==================
> >
> > 6/02/2004 13:14:06 daemon Email Received
> >
> > Date: Wed, 2 Jun 2004 13:14:00 -0400
> > To: pcservice@MIT.EDU
> > From: Johannes Haushofer <joha@MIT.EDU>
> > Cc:
> > Subject: Dell Laptop
> >
> >
> > Hi,
> > we just spoke on the phone - here is the additional information on my
> > laptop:
> >
> > Dell Inspiron 2500, Service Tag 2H2490J, Service Code 5385047203.
> > This is a European laptop and service code; the support pages (in English)
> > are
> > at http://support.euro.dell.com/de/en.
> >
> > I think the LCD cable needs to be replaced, and the touchpad has not been
> > working since I opened the system to check what might be wrong. Do you
> have
> > a
> > rough idea how much getting these two things fixed would cost? I'd just
> like
> > to
> > get a ballpark figure to see if it's worth it.
> >
> > Many thanks!
> > Johannes
> >
> >
> > 6/03/2004 10:33:17 panza Comment
> >
> > Johannes:
> >
> > Please let us know the size of your LCD. There are 3 different sizes for
> that
> > model, and the corresponding cables differ depending on that...
> >
> >
> >
>
>
>
> 6/07/2004 14:28:39 panza Comment
>
> Johannes:
>
> Here is your quote:
>
> Touchpad: $6.50
> LCD Cabel: $26
> S&H: $25
> PC Service Labor: $60
> TOTAL: 117.50
>
>
>
