[76826] in Hotline Meeting
Re: Case 577531: Re: UPDATE ON YOUR IBM REPAIR
daemon@ATHENA.MIT.EDU (Thomas Feurer)
Tue May 11 11:50:49 2004
Date: Tue, 11 May 2004 11:49:51 -0400 (EDT)
From: Thomas Feurer <tfeurer@MIT.EDU>
To: <hotline@MIT.EDU>
In-Reply-To: <24100473.1084202449986.JavaMail.root@sheep.mit.edu>
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Dear PCservice,
thanks for your email. I have one last question. I think I bought that
laptop a little less than 3 years ago, but since I purchased it in Germany
I didn't bring the paperwork with me. Is there any other way (IBM
website?) to find out whether it is still under warranty?
Thanks a lot,
THomas
Thomas Feurer
Department of Chemistry, MIT
77 Massachusetts Avenue - Room 6-133
Cambridge, MA 02139-420
phone: +1 617 324 1942
fax: +1 617 253 6295
email: tfeurer@mit.edu
On Mon, 10 May 2004 hotline@MIT.EDU wrote:
> 1) Is there any chance to find a used logic board?
> You can check on ebay for used parts. We will install the part at our standard labor rate of $60/hr, but will not guarantee the repair.
>
> 2) 1468.50 seems a lot of money, I think you can almost get a new one? If it were yours would you change it or simply buy a new one?
> I would not repair it. New Thinkpads with 3-yr warrantees start at $1600.
>
> 3) With the computer as it is now, can you get the data off the hard drive
> and copy it on a DVD/CD?
> The helpdesk (x3-1101) may be able to save your data. You should bring the laptop to them in building n42 if you need that service.
>
> I hope that helps. Reply or call if you have any other questions.
>
> PC Service
> 3-0815
>
>
> [5/10/2004 11:20:49 panza Comment]
>
> ===========================================================
> Please retain the case reference in the subject line for future replies associated with this case
>
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