[74865] in Hotline Meeting
Case 546703: Senior House Printer
daemon@ATHENA.MIT.EDU (hotline@MIT.EDU)
Tue Apr 6 11:49:24 2004
From: hotline@MIT.EDU
Date: Tue, 6 Apr 2004 11:48:52 -0400 (EDT)
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Toner looks Ok. Rollers look Ok. Crumples on non-duplex jobs, despite the error log calling for duplex jams. Fuser was 254,000 pages in to its life, so it has been replaced under MIT care.
[4/06/2004 11:48:52 panza Comment]
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Case History
==================
4/04/2004 21:24:26 daemon Email Received
Date: Sun, 04 Apr 2004 21:24:21 -0400
To: hotline@MIT.EDU
From: Joe Foley <foley@MIT.EDU>
Cc:
Subject: Senior House Printer
The senior house printer is having feeding problems.
It's crumpling most of the pages that go through it.
Joe
4/05/2004 17:27:31 larugsi Comment
An active note already exits for this failure, and has been passed on to pcservice.
Thanks,
--Lou
4/05/2004 17:27:32 larugsi Email Sent
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Subject: Case 546703: Senior House Printer
Contents: Entire case history
4/05/2004 17:27:52 larugsi Other
Category changed from Hotline:Hardware to PC-Service
4/06/2004 11:48:51 panza Comment
Toner looks Ok. Rollers look Ok. Crumples on non-duplex jobs, despite the error log calling for duplex jams. Fuser was 254,000 pages in to its life, so it has been replaced under MIT care.
4/06/2004 11:48:51 panza Closed Case
Case closed.
