[74785] in Hotline Meeting
Re: Case 546708: Fwd: Re: My PowerBook G4
daemon@ATHENA.MIT.EDU (James D. Bruce)
Mon Apr 5 09:31:39 2004
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Date: Mon, 5 Apr 2004 09:31:19 -0500
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From: "James D. Bruce" <jdb@MIT.EDU>
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Many thanks. Would someone be around if I knocked on the door around
8:45?..................................jim
At 8:42 -0400 4/5/04, hotline@MIT.EDU wrote Re: Case 546708: Fwd: Re:
My PowerBook G4
>Jim:
>
>We believe that the problem lies in the top case assembly. Your
>machine is under warranty, and the replacement part has been
>ordered. It should be here before your arrival on Wednesday.
>
>We'll see you then...
>
>PC Service
>
>[4/05/2004 8:42:09 panza Comment]
>
>===========================================================
>Please retain the case reference in the subject line for future
>replies associated with this case
>
>Case History
>==================
>
>4/04/2004 21:33:13 daemon Email Received
>
>Date: Sun, 4 Apr 2004 21:32:58 -0500
>To: pcservice@MIT.EDU
>From: "James D. Bruce" <jdb@MIT.EDU>
>Cc:
>Subject: Fwd: Re: My PowerBook G4
>
>
>
>Hi there --- My 17" Powerbook G4 has developed a problem with its
> latch. The machine's serial number is V73134WZMWO.
>
>Specifically, while the latches/hooks drop down from the lid housing
>the screen as you close the machine, the spring loaded catches in the
>base don't engage. In fact, they are in the retracted position leading
>me to think that the spring that pushes them back out is broken.
>
>I'll be on-campus on Wednesday, April 7. If I bring the machine in
>then, could someone take a look and fix it for me. I'm tired of
>putting rubber bands on the machine to keep the lid closed.
>
>Many thanks...........................................jim
>
>
>
>
>
>James D. Bruce jdb@mit.edu
>Professor of Electrical Engineering Emeritus and
> Vice President for Information Systems Emeritus
>Massachusetts Institute of Technology
>
>12 Woodpark Circle, Lexington, MA 02421-7208 781-354-8934
>
>
>
>
>4/05/2004 8:42:09 panza Comment
>
>Jim:
>
>We believe that the problem lies in the top case assembly. Your
>machine is under warranty, and the replacement part has been
>ordered. It should be here before your arrival on Wednesday.
>
>We'll see you then...
>
>PC Service
James D. Bruce jdb@mit.edu
Professor of Electrical Engineering Emeritus and
Vice President for Information Systems Emeritus
Massachusetts Institute of Technology
12 Woodpark Circle, Lexington, MA 02421-7208 781-354-8934
