[74214] in Hotline Meeting
Re: Case # 537619
daemon@ATHENA.MIT.EDU (Louis A. Isgur)
Thu Mar 25 17:30:28 2004
Message-Id: <200403252230.i2PMU0Nr029245@killer.mit.edu>
To: hotline@MIT.EDU
cc: larugsi@MIT.EDU
Date: Thu, 25 Mar 2004 17:30:00 -0500
From: "Louis A. Isgur" <larugsi@MIT.EDU>
MIT Akibia
84 Massachusetts Ave 257 Cedar Hill Street
Mail Stop W20-021 Marlboro,Ma 01752
Cambridge Ma. 02139 1 800 626 1661
(617) 253-1410 1 508 460 1800
Customer # 501-0040
MIT CAMPUS AGREEMENT REPAIR FORM
--------------------------------
Date Shipped: 3/26/04
------------
DHL# 8813287195
---------------------
RMA# 199480
---------------------
Sales#
-------------------
PO#
----------------------
Date Received:
-----------
******************************************************************
Part Description: Hard drive
------------------------------------------------
Part Number: 370-4154-01
------------------------------
Hotline Number: 537619
---------------------------
Building and Room#: 48-208
-----------------------
Machine Type: Sun Ultra5
-----------------------------
CPU S/N: FW90640269
----------------------------------
Hostname: Amur
-----------------
******************************************************************
Repair Information:
------------------
Symptoms: System does not see hard drive
------------------------------------------------------
Diags Used: reset,rebooted,probe-ide,power cycled. No Go
------------------------------------------------------
------------------------------------------------------
Resolution: Replaced drive
------------------------------------------------------
Comments:
------------------------------------------------------
------------------------------------------------------
Repaired By: L.A.I.
------------------
Date: 3/25/04
------------
