[73762] in Hotline Meeting
Case 529845: Printer toner low in 12 (MAIA)
daemon@ATHENA.MIT.EDU (hotline@MIT.EDU)
Tue Mar 16 09:10:02 2004
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Date: Tue, 16 Mar 2004 09:09:57 -0500 (EST)
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Perhaps this is just a formality by now, but PC Service must remind Athena that "missing parts" (on fusers or whatever) are not covered under MIT Care. The cost for a fuser replacement is about $275...
[3/16/2004 9:09:57 panza Comment]
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3/15/2004 17:19:47 daemon Email Received
Date: Mon, 15 Mar 2004 17:19:39 -0500
To: hotline@MIT.EDU
From: "Nathan G. Lovell" <lovell@MIT.EDU>
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Subject: Printer toner low in 12 (MAIA)
3/15/2004 19:24:35 larugsi Comment
Looks like the fusing unit on maia is missing a part. Have put the queue down with the appropriate msg, and have forwarded to
pcservice & hardserv.
--Lou
3/15/2004 19:24:36 larugsi Email Sent
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3/15/2004 19:25:25 larugsi Email Sent
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3/15/2004 19:25:40 larugsi Other
Category changed from Hotline:Hardware to PC-Service
3/16/2004 9:09:57 panza Comment
Perhaps this is just a formality by now, but PC Service must remind Athena that "missing parts" (on fusers or whatever) are not covered under MIT Care. The cost for a fuser replacement is about $275...