[72891] in Hotline Meeting
Case 515262: 1-142 HP Bob Jammed:
daemon@ATHENA.MIT.EDU (hotline@MIT.EDU)
Thu Feb 26 15:14:48 2004
From: hotline@MIT.EDU
Date: Thu, 26 Feb 2004 15:14:43 -0500 (EST)
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Fuser has been replaced and spillage has been removed. However, Athena may still want to replace toner, as it is leaving dirty marks on all the printouts.
PC Service
[2/26/2004 15:14:43 panza Comment]
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Case History
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2/25/2004 19:50:29 daemon Email Received
Date: Wed, 25 Feb 2004 19:49:55 -0500
To: pcservice@MIT.EDU
From: "Louis A. Isgur" <larugsi@MIT.EDU>
Cc: hotline@MIT.EDU
Subject: 1-142 HP Bob Jammed:
The above was reported with constant jams. Have verified the issue. It appears
that several sheets are backing up/jamming due to a possible defective fusing
unit. Also, heavy toner spillage is due to the jamming, and will need to be
cleaned. Queue is now down with the appropriate msg.
Thanks,
--Lou
2/26/2004 15:14:43 panza Comment
Fuser has been replaced and spillage has been removed. However, Athena may still want to replace toner, as it is leaving dirty marks on all the printouts.
PC Service
2/26/2004 15:14:43 panza Closed Case
Case closed.
