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Re: Case 501889: Printing in Room 37-312 (WINDOWS Cluster)

daemon@ATHENA.MIT.EDU (Wolfgang Brauner)
Tue Feb 10 23:23:08 2004

Message-ID: <4029AAEF.4CD98D82@mit.edu>
Date: Tue, 10 Feb 2004 23:09:19 -0500
From: Wolfgang Brauner <wbra@MIT.EDU>
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To: hotline@MIT.EDU
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Hello,

Thank you for your e-mail. The problem has been solved
already. At the morning of the next day, the 5th of Febr., 
I was able to print from the printer echo without any
problem. 
With best regards
Wolfgang 


hotline@MIT.EDU wrote:
> 
> ===========================================================
> Please retain the case reference in the subject line for future replies associated with this case
> 
> Case History
> ==================
> 
> 2/04/2004 15:40:19 daemon Email Received
> 
> Date: Wed,  4 Feb 2004 15:40:03 -0500
> To: hotline@MIT.EDU
> From: wbra@MIT.EDU
> Cc:
> Subject: Printing in Room 37-312 (WINDOWS Cluster)
> 
> My name is Wolfgang Brauner,
> 
> I try to print on the color printer "echo" in the room
> 37-312 (WINDOWS Cluster).
> But the printer does not print.
> 
> On the small screen of the printer there is the
> information IJ32EOF.
> 
> When I push the green "Go" button then on the screen of
> the printer comes the information: OFFLINE.
> 
> And after I push the Go button a second time then on the
> screen IJ32EOF appears once more.
> 
> In the window "Select Command Prompt" I can see, after
> typing  <lpq -Pecho>, that my file that I send to the
> printer echo, is in the queue.
> 
> How can I solve this problem?
> 
> With best regards
> 
> Wolfgang
> 
> 2/10/2004 19:11:11 larugsi Comment
> 
> Wolfgang,
>         The printer appears to be functioning o.k. I gave it a few days to make sure. Any time you get a code like that the
> printer would need to be power cycled. It is most likley something in your software that is causing the failure. Hope this helps.
>                           --Lou
> 
> 
> 2/10/2004 19:11:11 larugsi Closed Case
> 
> Case closed.

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