[66450] in Hotline Meeting
[sly@MIT.EDU: Re: bexley dorm printer (jonathan)]
daemon@ATHENA.MIT.EDU (Aaron B. Iba)
Sun Jun 15 20:11:22 2003
Date: Sun, 15 Jun 2003 20:10:10 -0400
From: "Aaron B. Iba" <aiba@MIT.EDU>
To: hotline@MIT.EDU
Message-ID: <20030616001010.GA13051@aiba-mobile.mit.edu>
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Printer jonathan (at Bexley (W-13) desk) is not working. I tried
power cycling it, and it still won't respond to pings.
-Aaron
----- Forwarded message from Angie Kelic <sly@MIT.EDU> -----
From: Angie Kelic <sly@MIT.EDU>
To: "Aaron B. Iba" <aiba@MIT.EDU>
cc: <rcc@MIT.EDU>
Date: Sun, 15 Jun 2003 15:20:59 -0400 (EDT)
Subject: Re: bexley dorm printer (jonathan)
Hi Aaron,
Send a note to hotline@mit.edu -- let them know the
symptoms (ie, no network connectivity on a known working
drop) and also let them know that you're an RCC.
(I'm guessing you've tried power cycling the printer --
you could also try a hard reset, but that will reset any
settings in the printer).
--Angie
On Sun, 15 Jun 2003, Aaron B. Iba wrote:
> The Bexley dorm printer (jonathan) has been down for a while, and I
> cannot figure out what is wrong with it. When I plug it in to a
> working network drop, it does not even ping. I can't print
> diagnostics because the menus on the printer are locked.
>
> When I try to print to it I see with lpq:
>
> Status: cannot open 'JONATHAN.MIT.EDU%9100' - 'Connection timed out', attempt 2, sleeping 20 at 14:53:24.723
>
>
> What should I do? Is it time to email hotline?
>
> Thanks!
>
> -Aaron
>
----- End forwarded message -----
