[62385] in Hotline Meeting
Re: Sun Athena Workstation ; log 321927
daemon@ATHENA.MIT.EDU (Robert M. Lang)
Tue Nov 12 14:05:46 2002
Date: Tue, 12 Nov 2002 14:05:13 -0500 (EST)
From: "Robert M. Lang" <lang@isis.mit.edu>
To: lsh@mit.edu
cc: computing-help@mit.edu, hotline@mit.edu
Message-ID: <Pine.OSF.4.10.10211121357030.21005-100000@isis.mit.edu>
MIME-Version: 1.0
Content-Type: TEXT/PLAIN; charset=US-ASCII
Hello,
The proper method of notifying I/S about hardware problems is to call the
hardware hotline at MIT extension 3-1410 or you can e-mail to
hotline@Mit.edu. I've cc'd hotline with the appropriate information.
Please gather the following information before notifying the "hotline":
name of machine: drimer
room number: 1-245
description of problem: display not working (although machine is powered
up. Note: at this writing, drimer is not answering pings.)
regards,
rml
p.s. sorry for the delayed response. I'll close out case 321927 - this
message will open an new case with the hotline folks.
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