[60870] in Hotline Meeting
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Mon Aug 19 18:30:34 2002
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... while talking to grand-central-station.mit.edu.:
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Date: Mon, 19 Aug 2002 18:30:32 -0400 (EDT)
From: hotline@mit.edu
Message-ID: <1145756.1029796230909.JavaMail.root@sheep.mit.edu>
To: LKATZ@mit.edu
Subject: Case 298198: workstation in E39 cluster having problems
Cc: computin-help@mit.edu
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Case closed.
[8/19/2002 18:30:30 larugsi Closed Case]
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Case History
==================
8/19/2002 17:18:54 goguen Received voice-mail from Client
Client called after 5pm and left a message saying that he was working in the cluster in E39, the one that has the "stomp?" printer in it when he experienced something troubling. While working on the terminal "sum3?" he suddenly received the message log off immediately or risk your files being damaged. Before he could log off, the workstation turned off on its own. He has since tried turning it off and on himself, but it did not sound as though the workstation came back up ok.
8/19/2002 17:24:15 daemon Email Received
Date: Mon, 19 Aug 2002 17:23:41 -0400
To: lkatz@MIT.EDU
From: MIT Computing Helpdesk <computing-help@MIT.EDU>
Cc: computing-help@MIT.EDU
Subject: case # 298198
Hello Mr. Katz. We receievd your voicemail at the Computing Help Desk
regarding a problem that occurred in the E39 cluster. We will be asking
the Athena cluster staff to look into this problem. Thank you for
reporting it.
-Barabra
MIT Computing Help Desk
http://web.mit.edu/helpdesk
Mac Help mac-help@mit.edu 617-253-1101
PC Help pc-help@mit.edu 617-253-1102
Other Help computing-help@mit.edu 617-253-1101 or 253-1102
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8/19/2002 17:42:06 daemon Email Received
Date: Mon, 19 Aug 2002 17:42:02 -0400
To: MIT Computing Helpdesk <computing-help@MIT.EDU>
From: Leonard D Katz <lkatz@MIT.EDU>
Cc:
Subject: Re: case # 298198
the machine is up now -- it says it's running the new AThena release
so maybe you were installing it before. LDK
8/19/2002 18:30:30 larugsi Comment
I have looked into this issue, and have found another client
using the machine in question (Sum-3). I looked for Mr. Katz, but he must of left for the day. NO problem found
for the stated failure. Will close this issue on our end.
--Lou
8/19/2002 18:30:30 larugsi Closed Case
Case closed.
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