[59000] in Hotline Meeting
Case 269499: This case has recently been updated
daemon@ATHENA.MIT.EDU (computing-help@MIT.EDU)
Wed Apr 10 08:41:37 2002
Message-Id: <200204101241.IAA18299@hampster.mit.edu>
Date: Wed, 10 Apr 2002 08:41:34 -0500
From: computing-help@MIT.EDU
To: MHORI@MIT.EDU
Cc: hotline@MIT.EDU
Errors-To: cadm@MIT.EDU
Case 269499 has recently been updated and stands as follows.
Please retain the case number in the subject line for future replies
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(Sent Email to Client [04/10/2002 08:41:34 by panda])
Hi,
I am sorry to hear the Athena workstation has taken your CD captive. I looked up that computer in moira, and it appears that is a Sun workstation. In that case, the best thing to do is to unfold a paperclip and stick it into the small circular hole on the front of the CD-ROM drive. At a certain point, if you push enough, it should eject the disc.
I am forwarding your request to the Athena hardware hotline, as we do not support Athena workstations, just Macs and Windows computers. They can fix the hardware problem you have described in this case. In the future, if you have a problem with Athena, I would suggest typing 'olc' at the Athena prompt, emailing olc@mit.edu, or by looking up the answer at http://web.mit.edu/answers/ The answer for this question is located at http://web.mit.edu/answers/workstations/operations_problems.html
Respectfully,
Brian Fisher
MIT Computing Helpdesk
Case History
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Email Received [04/09/2002 22:13:04 by daemon]
Date: Tue, 09 Apr 2002 22:13:02 -0400
To: computing-help@MIT.EDU
From: Marisa Hori <mhori@MIT.EDU>
Cc:
Subject: (no subject)
Hi!
I put a CD into the computer, and the door wont'
open any more. :(
I was wondering if someone could take it out for me.
My computer is m66-080-16.mit.edu
Thank you.
*marisa hori*
mhori@mit.edu
