[43481] in Hotline Meeting
RE:Helios jam'n
daemon@ATHENA.MIT.EDU (John J Morey)
Tue May 19 16:32:25 1998
To: hotline@MIT.EDU
Date: Tue, 19 May 1998 16:32:20 EDT
From: John J Morey <jjmorey@MIT.EDU>
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In-Reply-To: Your message of "Tue, 19 May 1998 16:13:09 EDT."
<9805192013.AA21760@hector.MIT.EDU>
Date: Tue, 19 May 1998 16:30:16 EDT
From: "Kyle E. Pope" <ndpope@MIT.EDU>
JJ,
Yeah, got it and repaired. Sent out message reproduced below.
Is it doing it again? Seemed fine when I left.
Kyle
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To: hotline@MIT.EDU
Cc: pcservice@MIT.EDU
Subject: Printer Helios up and running
Date: Mon, 18 May 1998 09:22:58 EDT
From: "Kyle E. Pope" <ndpope@MIT.EDU>
Helios was having trouble with damaged paper from the upper cassette
and image skew. Replaced the Registration Assembly and it looks good now from
both top and bottom cassettes.
Printer name: Helios (4si)
Printer location: 56-129
Printer s/n: USBB120169
Printer tag#: MIT-0287701
Problem reported: see below
Parts used: Registration Assembly (RG5-0161)
CLOSED
Kyle Pope
ndpope@mit.edu
MIT PC Service
pcservice@mit.edu
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(5220) helios upper cartrige
From mjacknis@MIT.EDU Fri May 15 05:01:44 1998
Date: Fri, 15 May 1998 05:01:42 -0400
From: Michael L Jacknis <mjacknis@MIT.EDU>
To: hotline@MIT.EDU
Subject: helios
When the upper print cartrige is in the printer,
the pages come out damaged on one edge. the paper supply is not
damaged, so it must be the print cartrige
when i pull out the upper cartrige, the problem goes away
thanks
mike
Hi Kyle -
Please check this first thing Monday?
Thanks
5.17.98
1440hrs
JJ
One of the paper trays guide is broken on the inside
of the tray, the printer is also printing slightly askew.
Even out of the good paper tray, I did not see anything
obvious.
5.17.98
1510hrs
JJ
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