[43442] in Hotline Meeting
Log 110341: NEW network PRINTER SETUP
daemon@ATHENA.MIT.EDU (computing-help@MIT.EDU)
Mon May 18 10:25:01 1998
Date: Mon, 18 May 1998 10:24:56 EDT
To: hotline@MIT.EDU
From: computing-help@MIT.EDU
Reply-To: computing-help@MIT.EDU
Log 110341 has been recently updated and currently stands as follows:
-----------
Date: Wed, 06 May 1998 17:19:32 EDT
To: computing-help@MIT.EDU
From: Charles Boppe <boppe@MIT.EDU>
Cc: boppe@MIT.EDU
Subject: NEW PRINTER SETUP
Hello Computing Help....
My name is Charlie Boppe and I'm setting up a new HP Laserjet 4MV.
Its currently working fine with a network link to my Mac. I'm
trying now to also get my Sun Sparcstation 5 connected to it.
Naomi Schmidt says that you will need the following info... and I
probably need clarification on some items:
Queue name: (The name people use with lpr when they want to print
to this printer).
bigboy
Move or new: (whether this is a move or a new printer)
new
Type of printer: (Serial or Networked)
networked
Print server: (Either a specific machine, or a request to use one
of ops' printservers, in which case we'll decide which of our
servers is appropriate, ops printservers are only available for
networked printers)
we don't think we have a printserver - can we use
an ops printserver?
Spool directory: (only necessary if the print server is not an ops
machine. This is normally /usr/spool/printer/<printername>
see above
Kerberos Auth: (Should ther printer require kerberos
authentication for printing? yes for public clusters) If we ever
go back to printquotas, a price per page will be required too, but
don't worry about that for now.
no
Duplex queue: (should we set up a <printer>2 queue for duplex
printing
no
contact: (any contact info for this printer, preferably including
an e-mail address or phone number)
Charlie Boppe bopp@mit.edu 258-7549
Phyllis Collymore pcollymo@mit.edu 253-0946
If it is a networked printer we need to know the following:
Hostname:
lemiserable
IP address:
18.34.0.65
Ethernet address: (sometimes referred to a LAN or hardware address)
18.34.0.65 ? we think....
Physical location: (MIT room number)
Room 33-404
Do you want it to be configured automatically via bootp: (only
available for HP printers or printers connected with HP JetDirect
boxes)
We think auotmatically because it will get both
Unix and Mac stuff
THANKS.
Charlie Boppe
*** May 7, 1998 6:16 PM *** smyser *** Comment: ***
Contacting Charley re: the ethernet hardware address.
leaving voice mail.
Left directions on how to find the LanHdwAddr, what it looks like, etc.
Awaiting email.
Entry: Tuesday, May 12, 1998 8:41 AM -- panda -- Client sent email --
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Helpdesk Log #110610 (NEW)
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Client: CHARLES BOPPE
Phone: 8-7549
Email: BOPPE@MIT.EDU
Dept: AERONAUTICS AND ASTRONAUTICS, DEPARTMENT OF
Address: 33 404
Title: SENIOR LECTURER
Summary: Re: Information needed to make your printer work
Software: Unknown
Method: E-Mail
Created: By client on 05/11/98 20:48
Modified: By client on 05/11/98 20:48
-----------------CASE HISTORY-----------------
Entry: Monday, May 11, 1998 8:48 PM -- Email Received --
-----------------------------------
Date: Mon, 11 May 1998 20:48:22 EDT
To: "Naomi B. Schmidt" <nschmidt@MIT.EDU>
From: Charles Boppe <boppe@MIT.EDU>
Cc: computing-help@MIT.EDU
Subject: Re: Information needed to make your printer work
Naomi...
About how long does it take to get a printer linked
on the network? Ref: Log 110341
Charlie Boppe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Log info extracted on 05/12/1998 08:40
Entry: Wednesday, May 13, 1998 2:51 PM -- abi -- Comment: --
Marking this New/Helpnet.
Entry: Thursday, May 14, 1998 3:11 PM -- smonde --
sent mail to hotline to take this log.
Entry: Thursday, May 14, 1998 3:13 PM -- Email Received --
-----------------------------------
Date: Thu, 14 May 1998 15:12:49 -0400
To: hotline@MIT.EDU
From: Stephanie Mondesire <smonde@MIT.EDU>
Cc: computing-help@MIT.EDU
Subject: log 110341
Hi guys,
Please take log 110341 - to set up an athena printer.
Thanks
Steph
