[42965] in Hotline Meeting

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REPAIR FORM Air-Traffic-Controller 46xz

daemon@ATHENA.MIT.EDU (Louis A. Isgur)
Thu Apr 23 21:43:21 1998

To: hotline@MIT.EDU
Cc: wdc@MIT.EDU, larugsi@MIT.EDU
Date: Thu, 23 Apr 1998 21:43:17 EDT
From: "Louis A. Isgur" <larugsi@MIT.EDU>

MIT                                    Silicon Graphics Inc.
1 Amherst St                           981  Almanor Ave
Mail Stop E40-362                      Sunnyvale   CA.  94086-0000
Cambridge, Ma 02139                     
(617) 253-1410 
                                       (TO PLACE HARDWARE SERVICE CALLS)
                                 
                                        *****   1-800-800-4744   *****
 
                   MIT CAMPUS AGREEMENT REPAIR FORM
                   --------------------------------
Date Shipped:   
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FedEx #  
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Case ID #  0943593
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******************************************************************
Part Description: system bd & hard drive for an SGI 46XZ  
                  ------------------------------------------------
Part Number:   013-1070-001 & 030-8123-016 with DMUX1 REV C
             ------------------------------
Hotline Number:   4253
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Building and Room#:   N42 Consultants area 1st floor
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Machine Type:   sgi indy 46xz
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CPU S/N:   080069091370
         ----------------------------------
Hostname:   Air-Traffic-Controller
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******************************************************************
Repair Information:
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Symptoms:     Unable to reload software on the hard drive. Several read errors
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Diags Used:   encountered. Then have received many scsi controller errors.
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Resolution:   Have replaced the hard drive & system bd. Have requeusted that
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Comments:     sgi sends the special system bd with the DMUX1 REV C chip.
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              Have used one of the DMUX1 REV C bds in stock for the Thesis 
            ------------------------------------------------------
Repaired By:   Crunch.  L.A.I.
             ------------------
Date:  4/23/98
      ------------

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