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REPAIR FORM W20-575-74 (SS4 Freeze Caper)

daemon@ATHENA.MIT.EDU (Louis A. Isgur)
Fri Mar 27 16:58:31 1998

To: hotline@MIT.EDU
Cc: wdc@MIT.EDU, larugsi@MIT.EDU
Date: Fri, 27 Mar 1998 16:58:25 EST
From: "Louis A. Isgur" <larugsi@MIT.EDU>

MIT                                     Polaris
1 Amherst St                            257 Cederhill St
Mail Stop E40-334                       Marlboro, Ma 01752
Cambridge, Ma 02139                     1 800 626 1661
Customer Number = 100116                1 508 460 1800

                   MIT CAMPUS AGREEMENT REPAIR FORM
                   --------------------------------
Date Shipped:   3/30/98
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DHL#   8552635151
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RMA#   321948
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Sales#   
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PO#   
    ----------------------
Date Received:   
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******************************************************************
Part Description:   150 watt pwr supply & a 32 meg simm for a Sparc4
                  ------------------------------------------------
Part Number:   300-1279-02 & 501-2471
             ------------------------------
Hotline Number:   3338
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Building and Room#:   W20-575
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Machine Type:   Sparc4
              -----------------------------
CPU S/N:   621F010F
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Hostname:   W20-575-74
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******************************************************************
Repair Information:
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Symptoms:     System hangs/freezes/panics with asynchronous memory fault
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Diags Used:   errors under Solaris 2.5.1 with Athena 8.1.
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              Have replaced the 50 watt pwr supply with the 150 watt one, and
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Resolution:   have replaced the defective 32 meg simm.
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Comments:     Believe that the 50 watt pwr supply is directly involved with
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              the simm failure.
            ------------------------------------------------------
Repaired By:   L.A.I.
             ------------------
Date:  3/27/98
      ------------

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