[39748] in Hotline Meeting
RE:20c-118
daemon@ATHENA.MIT.EDU (John J Morey)
Wed Sep 24 08:35:33 1997
To: mcg@MIT.EDU, larugsi@MIT.EDU, hotline@MIT.EDU
Date: Wed, 24 Sep 1997 08:35:28 EDT
From: John J Morey <jjmorey@MIT.EDU>
Hi Mark -
I don't know who you've been replying to, Im just going by
the info I have in the note below. Lou's been dealing with
this so I'll pass it along to him.
Thanks for your quick response and in the future we will
try and get more info to pass along.
JJ
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Date: Wed, 24 Sep 1997 08:29:46 -0400
To: jjmorey@MIT.EDU
From: mcg@MIT.EDU (Mark Garchinsky)
Subject: Re:
Cc: trans-trb@MIT.EDU
Here is the reply to this trouble call (for the THIRD time)
I found a x-wire problem which I corrected but was unable to gain access to
the room to verify it. There was no one in the vicinity that new any thing
or could give me access to the room. Please check the drop (20C-118-4)
again and see if it is working now.
In the future please include a contact name and their room and phone
numbers for all trouble calls.
At 3:46 PM 9/9/97, larugsi@MIT.EDU wrote:
>/***** hector:hotline / priam!larugsi / 3:45 pm Sep 9, 1997*/
> (9064) RE: 20C-118 Systems Down
>>From larugsi@MIT.EDU Thu Sep 4 16:19:41 1997
>To: hotline@MIT.EDU
>Cc: bmurphy@MIT.EDU, net-help@MIT.EDU
>Subject: RE: 20C-118 Systems Down
>Date: Thu, 04 Sep 1997 16:19:34 EDT
>From: "Louis A. Isgur" <larugsi@MIT.EDU>
>
>It was reported that the above location was experiencing netwoork related
>problems. I have troubleshooted this issue down to possible problem in one
>of the phone closets in this area. Have found that the jack numbered 20C-118-4
>had no link and the telephone line was also dead. The jack located in 20C-108
>also has s dead network port, but the phone line was o.k. on this jack.
>Have visited the blldg 11 help desk to relay the above info in person.
> --Lou 9/4/97
>
>Please note:
> Larry Egan will be looking into the problem with the jack in 20C-108
>Trans-trb, please look into the Athena related jack labeled 20C-118-4.
> Thanks Much,
> --Lou 9/9/97
>/* ---------- */
At 7:56 AM 9/24/97, jjmorey@MIT.EDU wrote:
>/***** hector:hotline / priam!jjmorey / 7:56 am Sep 24, 1997*/
> (9064) RE: 20C-118 Systems Down
> (9064) RE: 20C-118 Systems Down
>>From larugsi@MIT.EDU Thu Sep 4 16:19:41 1997
>To: hotline@MIT.EDU
>Cc: bmurphy@MIT.EDU, net-help@MIT.EDU
>Subject: RE: 20C-118 Systems Down
>Date: Thu, 04 Sep 1997 16:19:34 EDT
>From: "Louis A. Isgur" <larugsi@MIT.EDU>
>
>It was reported that the above location was experiencing netwoork related
>problems. I have troubleshooted this issue down to possible problem in one
>of the phone closets in this area. Have found that the jack numbered 20C-118-4
>had no link and the telephone line was also dead. The jack located in 20C-108
>also has s dead network port, but the phone line was o.k. on this jack.
>Have visited the blldg 11 help desk to relay the above info in person.
> --Lou 9/4/97
>
>Please note:
> Larry Egan will be looking into the problem with the jack in 20C-108
>Trans-trb, please look into the Athena related jack labeled 20C-118-4.
> Thanks Much,
> --Lou 9/9/97
>
>trans-trb, has your part of this problem (20C-118-4) been rectified yet?
> Thanks,
> --Lou 9/16/97
>
>Hi Trans-trb people -
>
>Whats the deal with the above? We'd like to close it on our end.
>
>Thanks
>
>9/24
>8am
>JJ
>/* ---------- */
================================
Mark Garchinsky
M.I.T. Telecommunications
Transmissions Service Team
E19-722A, 3-7968, mcg@mit.edu
================================
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