[35793] in Hotline Meeting
Re: 4-035 HP's Hung
daemon@ATHENA.MIT.EDU (larugsi@MIT.EDU)
Wed Nov 13 20:54:01 1996
From: larugsi@MIT.EDU
To: hotline@MIT.EDU
Cc: dcns-cluster@MIT.EDU
Date: Wed, 13 Nov 1996 20:53:54 EST
--Lou
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From: Jonathon Weiss <jweiss@MIT.EDU>
To: ops@MIT.EDU, pbh@MIT.EDU
Cc: larugsi@MIT.EDU
Subject: 4-035 printers hosed
Date: Wed, 13 Nov 1996 15:21:06 EST
Sender: jweiss@MIT.EDU
Lou called me, becasue both of the 4-035 printers were hosed with a 79
service error. It turs out that the active job in both queues
belonged to maipopa, and appeared to be a spooled from a DOS/win
machine. removing his job and power cycling the printers seemed to
solve the problem (I'm not 100% sure the power cycle was necessary,
but it didn't hurt). I saved a copy of the spool files for one of the
jobs in /usr/spool/printer on io. is there any debugging we should do
with this?
Jonathon
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