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Re: 4-237 and 4-231

daemon@ATHENA.MIT.EDU (William F Furtado)
Wed Jul 20 14:18:07 2016

From: William F Furtado <furt@mit.edu>
To: Jesse Trottier <jrt814@mit.edu>,
        tech-classrooms
	<tech-classrooms@mit.edu>,
        Peter D Bedrosian <peterb@mit.edu>, avinstall
	<avinstall@mit.edu>,
        "chaussinand.charles@gmail.com"
	<chaussinand.charles@gmail.com>
CC: hotline <hotline@mit.edu>, ddm-team <ddm-team@mit.edu>
Date: Wed, 20 Jul 2016 18:17:54 +0000
Message-ID: <537472EA-A436-4AA6-99A4-07ECBF3B19E7@mit.edu>
In-Reply-To: <F0C84DC6-68ED-4E30-B9E7-236A28151BFD@mit.edu>
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Hello,

=20

Going forward, can we better coordinate the upgrade of equipment in these c=
lassrooms to include Athena help during the installation instead of after th=
e fact, I think it would be a smoother process, thanks. =C2=A0We will attempt to=
 replace the displays in question on Thursday morning with new 22=E2=80=9D display=
=E2=80=99s if we are able to access each unit.

=20

To better track problems or replacing equipment in any cluster or classroom=
 please send email to hotline@mit.edu

=20

=20

Thanks

=20

Bill Furtado

IT Hardware & Software Deployment

W91-103B

Furt@mit.edu

617-715-5388

=20

From: Joyce Gomes <jogomes@mit.edu>
Date: Wednesday, July 20, 2016 at 1:53 PM
To: Microsoft Office User <furt@mit.edu>
Subject: Fwd: 4-237 and 4-231

=20

=20


Joyce Gomes
Massachusetts Institute of Technology=20

Information Systems and Technology
IT Service Provider & Consumer Support

Jogomes@mit.edu

617-253-1410
781-964-9317

W91-103C



Begin forwarded message:

=20

From: Jesse Trottier <jrt814@mit.edu>

Subject: Re: 4-237 and 4-231

Date: July 15, 2016 at 7:48:32 AM EDT

To: Joyce Gomes <jogomes@mit.edu>

Cc: Peter D Bedrosian <peterb@mit.edu>, tech-classrooms <tech-classrooms@mi=
t.edu>, avinstall <avinstall@mit.edu>, "chaussinand.charles@gmail.com" <chau=
ssinand.charles@gmail.com>

=20

Great.=20

=20

Thank you Joyce.

=20

=20

Jesse

=20

=20

On Jul 15, 2016, at 7:31 AM, Joyce Gomes <jogomes@mit.edu> wrote:

=20

Hi Jesse,=20

=20

So far we have 4-237, 56-114 and 3-133 that need to be changed? we will wor=
k on changing the monitors next week.=20

If we run into any problems we will let you know .


Joyce Gomes
Massachusetts Institute of Technology=20

Information Systems and Technology
IT Service Provider & Consumer Support=20

Jogomes@mit.edu

617-253-1410
781-964-9317

W91-103C

=20

On Jul 14, 2016, at 10:38 AM, Jesse Trottier <jrt814@mit.edu> wrote:

=20

Joyce and Peter,=20

=20

We are currently working on the AV system upgrade in 3-133.  The existing A=
thena display is an older model, 2007WFPb, which will not accept the new res=
olution of the AV system 1920 x 1080.

=20

Can we have this monitor updated as well?

=20

Thank you,

Jesse

=20

=20

On Jul 12, 2016, at 1:23 PM, Jesse Trottier <jrt814@mit.edu> wrote:

=20

Joyce,=20

=20

As long as the new unit accepts a 1080p resolution we should be fine.  We w=
ill also need a replacement for 56-114, the current monitor in there is also=
 a 2007WFPs.  I=E2=80=99m not sure when we can be available, but it will be a dire=
ct swap, monitor for monitor, still only power and DVI going into the monito=
r.  I=E2=80=99m not sure it will be necessary for us to be present.

=20

Thank you,

Jesse

=20

=20

On Jul 12, 2016, at 1:03 PM, Joyce Gomes <jogomes@mit.edu> wrote:

=20

Hi Jesse,=20

=20

Thanks for looking into this, the only thing we can do at this point is swa=
p out the monitor in 4-237 and see if it will work.

We usually don=E2=80=99t order special monitors for the electronic classrooms. Is=
 there a time that you guys can meet us and=20

we can change the monitor?

=20

Joyce Gomes
Massachusetts Institute of Technology=20

Information Systems and Technology
IT Service Provider & Consumer Support=20

Jogomes@mit.edu

617-253-1410
781-964-9317

W91-103C

=20

On Jul 12, 2016, at 12:52 PM, Jesse Trottier <jrt814@mit.edu> wrote:

=20

Joyce,=20

=20

I just went and checked the monitor models for the Athena machines and 4-23=
1 (which works) is a 2009Wt, and is accepting a 1920 x 1080 video signal, wh=
ich is the current resolution standard in our video systems.  The monitors i=
n 4-237 as well as 56-114, are 2007WFPs, which want to see a lower resolutio=
n of 1680 x 1050.  This lower resolution is not compatible with our AV syste=
ms, not only is 1680 x 1050 an odd resolution it is a 16:10 aspect as oppose=
d to the current 16:9 we are using.

=20

Can these monitors be swapped out with more modern units?  Also, in the fut=
ure, when we have upgrades like this planned, how should we coordinate any d=
isplay upgrade if necessary?

=20

Thank you,

Jesse

=20

*************************************************
Jesse Trottier, Project A-V Specialist
Massachusetts Institute of Technology
Audio Visual Services, Building 4, Room 017
77 Massachusetts Avenue, Cambridge, MA 02139
email:  jrt814@mit.edu
*************************************************

=20

=20

On Jul 7, 2016, at 10:10 AM, Jesse Trottier <jrt814@mit.edu> wrote:

=20

Joyce,=20

=20

From what I can tell that particular display will not accept a 1080p signal=
.  It wants to see a strange resolution, 1650x?.   I can check again if need=
 be and see if it is a cable issue, or possibly our device, but probably not=
 until next week sometime.

=20

Thanks,

Jesse

=20

=20

On Jul 7, 2016, at 10:02 AM, Joyce Gomes <jogomes@mit.edu> wrote:

=20

Hi Jesse,

=20

We have the same Displays for all the Athena machine's, as far as the 237 m=
onitor goes can you replace it with another cable for it to work?

=20

=20

Best,

Joyce Gomes

From: Jesse Trottier
Sent: Friday, July 1, 2016 11:52:53 AM
To: Joyce Gomes; Peter D Bedrosian
Cc: tech-classrooms
Subject: Re: 4-237 and 4-231=20

=20

Joyce and Peter,=20

=20

The monitor in 231 seemed to connect fine with the new system, accepting th=
e 1080p signal we are sending it.  The monitor in 237 for some reason will n=
ot accept a 1080p signal, perhaps a new display is needed.  We currently hav=
e a DVI cable up to the monitor, but that can be changed to an HDMI if neede=
d.

=20

Thanks,

Jesse

=20

=20

On Jul 1, 2016, at 11:39 AM, Joyce Gomes <jogomes@mit.edu> wrote:

=20

Hi Peter,=20

=20

We will stop by next week to check on the machines and restore anything

that=E2=80=99s missing, thanks.


Joyce Gomes
Massachusetts Institute of Technology=20

Information Systems and Technology
IT Service Provider & Consumer Support=20

Jogomes@mit.edu

617-253-1410
781-964-9317

W91-103C

=20

On Jul 1, 2016, at 11:29 AM, Peter D Bedrosian <peterb@mit.edu> wrote:

=20

Hi Tom and Joyce,

=20

AV has completed the system upgrade in 4-231 and 4-237 this week. Can you s=
top by and check on the Athena machines in both rooms? I noticed 4-237 is mi=
ssing a keyboard.

=20

Thank you,

Peter

=20

=20

=20

Peter D. Bedrosian=20

Classroom Strategist
Office of The Registrar=20
Massachusetts Institute of Technology=20
77 Massachusetts Avenue, 5-115
Cambridge, Massachusetts 02139-4307=20

P   617.253.5267=20
C   617.592.4081=20
F   617.253.7459=20

peterb@mit.edu =20

=20

=20

=20


*************************************************
Jesse Trottier, Project A-V Specialist
Massachusetts Institute of Technology
Audio Visual Services, Building 4, Room 017
77 Massachusetts Avenue, Cambridge, MA 02139
email:  jrt814@mit.edu
*************************************************

=20

=20

=20

=20

=20

=20

=20

=20

=20

=20

=20


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--></style></head><body bgcolor=3Dwhite lang=3DEN-US link=3Dblue vlink=3Dpurple><di=
v class=3DWordSection1><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-f=
amily:Calibri'>Hello,<o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'f=
ont-size:11.0pt;font-family:Calibri'><o:p>&nbsp;</o:p></span></p><p class=3DMs=
oNormal><span style=3D'font-size:11.0pt;font-family:Calibri'>Going forward, ca=
n we better coordinate the upgrade of equipment in these classrooms to inclu=
de Athena help during the installation instead of after the fact, I think it=
 would be a smoother process, thanks. =C2=A0We will attempt to replace the displ=
ays in question on Thursday morning with new 22&#8221; display&#8217;s if we=
 are able to access each unit.<o:p></o:p></span></p><p class=3DMsoNormal><span=
 style=3D'font-size:11.0pt;font-family:Calibri'><o:p>&nbsp;</o:p></span></p><p=
 class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:Calibri'>To bette=
r track problems or replacing equipment in any cluster or classroom please s=
end email to <a href=3D"mailto:hotline@mit.edu">hotline@mit.edu</a><o:p></o:p>=
</span></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:Cali=
bri'><o:p>&nbsp;</o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:1=
1.0pt;font-family:Calibri'><o:p>&nbsp;</o:p></span></p><p class=3DMsoNormal><s=
pan style=3D'font-size:11.0pt;font-family:Calibri'>Thanks<o:p></o:p></span></p=
><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:Calibri'><o:p>=
&nbsp;</o:p></span></p><p class=3DMsoNormal><i><span style=3D'font-size:11.0pt;f=
ont-family:Calibri;color:black'>Bill Furtado</span></i><span style=3D'font-siz=
e:11.0pt;color:black'><o:p></o:p></span></p><p class=3DMsoNormal><i><span styl=
e=3D'font-size:11.0pt;font-family:Calibri;color:black'>IT Hardware &amp; Softw=
are Deployment</span></i><span style=3D'font-size:11.0pt;color:black'><o:p></o=
:p></span></p><p class=3DMsoNormal><i><span style=3D'font-size:11.0pt;font-famil=
y:Calibri;color:black'>W91-103B</span></i><span style=3D'font-size:11.0pt;colo=
r:black'><o:p></o:p></span></p><p class=3DMsoNormal><i><span style=3D'font-size:=
11.0pt;font-family:Calibri;color:black'><a href=3D"mailto:Furt@mit.edu"><span =
style=3D'color:purple'>Furt@mit.edu</span></a></span></i><span style=3D'font-siz=
e:11.0pt;color:black'><o:p></o:p></span></p><p class=3DMsoNormal><i><span styl=
e=3D'font-size:11.0pt;font-family:Calibri;color:black'>617-715-5388</span></i>=
<span style=3D'font-size:11.0pt;color:black'><o:p></o:p></span></p><p class=3DMs=
oNormal><span style=3D'font-size:11.0pt;font-family:Calibri'><o:p>&nbsp;</o:p>=
</span></p><div style=3D'border:none;border-top:solid #B5C4DF 1.0pt;padding:3.=
0pt 0in 0in 0in'><p class=3DMsoNormal><b><span style=3D'font-family:Calibri;colo=
r:black'>From: </span></b><span style=3D'font-family:Calibri;color:black'>Joyc=
e Gomes &lt;jogomes@mit.edu&gt;<br><b>Date: </b>Wednesday, July 20, 2016 at =
1:53 PM<br><b>To: </b>Microsoft Office User &lt;furt@mit.edu&gt;<br><b>Subje=
ct: </b>Fwd: 4-237 and 4-231<o:p></o:p></span></p></div><div><p class=3DMsoNor=
mal><o:p>&nbsp;</o:p></p></div><div><div><p class=3DMsoNormal><o:p>&nbsp;</o:p=
></p><div><div><p class=3DMsoNormal><span style=3D'color:black'><br>Joyce Gomes<=
br>Massachusetts Institute of Technology&nbsp;<o:p></o:p></span></p><div><p =
class=3DMsoNormal><span style=3D'color:black'>Information Systems and Technology=
<br>IT Service Provider &amp; Consumer&nbsp;Support<o:p></o:p></span></p><di=
v><p class=3DMsoNormal><span style=3D'color:black'><a href=3D"mailto:Jogomes@mit.e=
du">Jogomes@mit.edu</a><o:p></o:p></span></p></div><div><p class=3DMsoNormal><=
span style=3D'color:black'>617-253-1410<br>781-964-9317<o:p></o:p></span></p><=
/div></div><div><p class=3DMsoNormal><span style=3D'color:black'>W91-103C<o:p></=
o:p></span></p></div></div></div><div><p class=3DMsoNormal><br><br><o:p></o:p>=
</p><blockquote style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=3DM=
soNormal>Begin forwarded message:<o:p></o:p></p></div><p class=3DMsoNormal><o:=
p>&nbsp;</o:p></p><div><p class=3DMsoNormal><b><span style=3D'font-family:"Helve=
tica Neue"'>From: </span></b><span style=3D'font-family:"Helvetica Neue"'>Jess=
e Trottier &lt;<a href=3D"mailto:jrt814@mit.edu">jrt814@mit.edu</a>&gt;</span>=
<o:p></o:p></p></div><div><p class=3DMsoNormal><b><span style=3D'font-family:"He=
lvetica Neue"'>Subject: Re: 4-237 and 4-231</span></b><o:p></o:p></p></div><=
div><p class=3DMsoNormal><b><span style=3D'font-family:"Helvetica Neue"'>Date: <=
/span></b><span style=3D'font-family:"Helvetica Neue"'>July 15, 2016 at 7:48:3=
2 AM EDT</span><o:p></o:p></p></div><div><p class=3DMsoNormal><b><span style=3D'=
font-family:"Helvetica Neue"'>To: </span></b><span style=3D'font-family:"Helve=
tica Neue"'>Joyce Gomes &lt;<a href=3D"mailto:jogomes@mit.edu">jogomes@mit.edu=
</a>&gt;</span><o:p></o:p></p></div><div><p class=3DMsoNormal><b><span style=3D'=
font-family:"Helvetica Neue"'>Cc: </span></b><span style=3D'font-family:"Helve=
tica Neue"'>Peter D Bedrosian &lt;<a href=3D"mailto:peterb@mit.edu">peterb@mit=
.edu</a>&gt;, tech-classrooms &lt;<a href=3D"mailto:tech-classrooms@mit.edu">t=
ech-classrooms@mit.edu</a>&gt;, avinstall &lt;<a href=3D"mailto:avinstall@mit.=
edu">avinstall@mit.edu</a>&gt;, &quot;<a href=3D"mailto:chaussinand.charles@gm=
ail.com">chaussinand.charles@gmail.com</a>&quot; &lt;<a href=3D"mailto:chaussi=
nand.charles@gmail.com">chaussinand.charles@gmail.com</a>&gt;</span><o:p></o=
:p></p></div><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div><p class=3DMsoN=
ormal>Great. <o:p></o:p></p><div><p class=3DMsoNormal><o:p>&nbsp;</o:p></p></d=
iv><div><p class=3DMsoNormal>Thank you Joyce.<o:p></o:p></p></div><div><p clas=
s=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p class=3DMsoNormal><o:p>&nbsp;</=
o:p></p></div><div><p class=3DMsoNormal>Jesse<o:p></o:p></p></div><div><p clas=
s=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p class=3DMsoNormal><o:p>&nbsp;</=
o:p></p><div><blockquote style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div><=
p class=3DMsoNormal>On Jul 15, 2016, at 7:31 AM, Joyce Gomes &lt;<a href=3D"mail=
to:jogomes@mit.edu">jogomes@mit.edu</a>&gt; wrote:<o:p></o:p></p></div><p cl=
ass=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div><p class=3DMsoNormal>Hi Jesse, <o=
:p></o:p></p><div><p class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p clas=
s=3DMsoNormal>So far we have 4-237, 56-114 and 3-133 that need to be changed? =
we will work on changing the monitors next week.&nbsp;<o:p></o:p></p></div><=
div><p class=3DMsoNormal>If we run into any problems we will let you know .<o:=
p></o:p></p></div><div><div><p class=3DMsoNormal><br>Joyce Gomes<br>Massachuse=
tts Institute of Technology&nbsp;<o:p></o:p></p><div><p class=3DMsoNormal>Info=
rmation Systems and Technology<br>IT Service Provider &amp; Consumer&nbsp;Su=
pport <o:p></o:p></p><div><p class=3DMsoNormal><a href=3D"mailto:Jogomes@mit.edu=
">Jogomes@mit.edu</a><o:p></o:p></p></div><div><p class=3DMsoNormal>617-253-14=
10<br>781-964-9317<o:p></o:p></p></div></div><div><p class=3DMsoNormal>W91-103=
C<o:p></o:p></p></div></div></div><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><d=
iv><blockquote style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=3DMs=
oNormal>On Jul 14, 2016, at 10:38 AM, Jesse Trottier &lt;<a href=3D"mailto:jrt=
814@mit.edu">jrt814@mit.edu</a>&gt; wrote:<o:p></o:p></p></div><p class=3DMsoN=
ormal><o:p>&nbsp;</o:p></p><div><div><p class=3DMsoNormal>Joyce and Peter, <o:=
p></o:p></p><div><p class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p class=
=3DMsoNormal>We are currently working on the AV system upgrade in 3-133. &nbsp=
;The existing Athena display is an older model, 2007WFPb, which will not acc=
ept the new resolution of the AV system 1920 x 1080.<o:p></o:p></p></div><di=
v><p class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p class=3DMsoNormal>Can =
we have this monitor updated as well?<o:p></o:p></p></div><div><p class=3DMsoN=
ormal><o:p>&nbsp;</o:p></p></div><div><p class=3DMsoNormal>Thank you,<o:p></o:=
p></p></div><div><p class=3DMsoNormal>Jesse<o:p></o:p></p></div><div><p class=3D=
MsoNormal><o:p>&nbsp;</o:p></p></div><div><p class=3DMsoNormal><o:p>&nbsp;</o:=
p></p><div><blockquote style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div><p =
class=3DMsoNormal>On Jul 12, 2016, at 1:23 PM, Jesse Trottier &lt;<a href=3D"mai=
lto:jrt814@mit.edu">jrt814@mit.edu</a>&gt; wrote:<o:p></o:p></p></div><p cla=
ss=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div><p class=3DMsoNormal>Joyce, <o:p><=
/o:p></p><div><p class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p class=3DMs=
oNormal>As long as the new unit accepts a 1080p resolution we should be fine=
. &nbsp;We will also need a replacement for 56-114, the current monitor in t=
here is also a 2007WFPs. &nbsp;I&#8217;m not sure when we can be available, =
but it will be a direct swap, monitor for monitor, still only power and DVI =
going into the monitor. &nbsp;I&#8217;m not sure it will be necessary for us=
 to be present.<o:p></o:p></p></div><div><p class=3DMsoNormal><o:p>&nbsp;</o:p=
></p></div><div><p class=3DMsoNormal>Thank you,<o:p></o:p></p></div><div><p cl=
ass=3DMsoNormal>Jesse<o:p></o:p></p></div><div><p class=3DMsoNormal><o:p>&nbsp;<=
/o:p></p></div><div><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><blockquote=
 style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=3DMsoNormal>On Jul=
 12, 2016, at 1:03 PM, Joyce Gomes &lt;<a href=3D"mailto:jogomes@mit.edu">jogo=
mes@mit.edu</a>&gt; wrote:<o:p></o:p></p></div><p class=3DMsoNormal><o:p>&nbsp=
;</o:p></p><div><div><p class=3DMsoNormal>Hi Jesse, <o:p></o:p></p><div><p cla=
ss=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p class=3DMsoNormal>Thanks for l=
ooking into this, the only thing we can do at this point is swap out the mon=
itor in 4-237 and see if it will work.<o:p></o:p></p></div><div><p class=3DMso=
Normal>We usually don&#8217;t order special monitors for the electronic clas=
srooms. Is there a time that you guys can meet us and&nbsp;<o:p></o:p></p></=
div><div><p class=3DMsoNormal>we can change the monitor?<o:p></o:p></p></div><=
div><div><div><p class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p class=3DMs=
oNormal>Joyce Gomes<br>Massachusetts Institute of Technology&nbsp;<o:p></o:p=
></p><div><p class=3DMsoNormal>Information Systems and Technology<br>IT Servic=
e Provider &amp; Consumer&nbsp;Support <o:p></o:p></p><div><p class=3DMsoNorma=
l><a href=3D"mailto:Jogomes@mit.edu">Jogomes@mit.edu</a><o:p></o:p></p></div><=
div><p class=3DMsoNormal>617-253-1410<br>781-964-9317<o:p></o:p></p></div></di=
v><div><p class=3DMsoNormal>W91-103C<o:p></o:p></p></div></div></div><p class=3D=
MsoNormal><o:p>&nbsp;</o:p></p><div><blockquote style=3D'margin-top:5.0pt;marg=
in-bottom:5.0pt'><div><p class=3DMsoNormal>On Jul 12, 2016, at 12:52 PM, Jesse=
 Trottier &lt;<a href=3D"mailto:jrt814@mit.edu">jrt814@mit.edu</a>&gt; wrote:<=
o:p></o:p></p></div><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div><p cla=
ss=3DMsoNormal>Joyce, <o:p></o:p></p><div><p class=3DMsoNormal><o:p>&nbsp;</o:p>=
</p></div><div><p class=3DMsoNormal>I just went and checked the monitor models=
 for the Athena machines and 4-231 (which works) is a 2009Wt, and is accepti=
ng a 1920 x 1080 video signal, which is the current resolution standard in o=
ur video systems. &nbsp;The monitors in 4-237 as well as 56-114, are 2007WFP=
s, which want to see a lower resolution of 1680 x 1050. &nbsp;This lower res=
olution is not compatible with our AV systems, not only is 1680 x 1050 an od=
d resolution it is a 16:10 aspect as opposed to the current 16:9 we are usin=
g.<o:p></o:p></p></div><div><p class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><d=
iv><p class=3DMsoNormal>Can these monitors be swapped out with more modern uni=
ts? &nbsp;Also, in the future, when we have upgrades like this planned, how =
should we coordinate any display upgrade if necessary?<o:p></o:p></p></div><=
div><p class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p class=3DMsoNormal>Th=
ank you,<o:p></o:p></p></div><div><p class=3DMsoNormal>Jesse<o:p></o:p></p></d=
iv><div><p class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p class=3DMsoNorma=
l>*************************************************<br>Jesse Trottier, Proje=
ct A-V Specialist<br>Massachusetts Institute of Technology<br>Audio Visual S=
ervices, Building 4, Room&nbsp;017<br>77 Massachusetts Avenue, Cambridge,&nb=
sp;MA 02139<br>email: &nbsp;jrt814@<a href=3D"http://mit.edu/">mit.edu</a><br>=
*************************************************<o:p></o:p></p></div><div><=
p class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p class=3DMsoNormal><o:p>&n=
bsp;</o:p></p><div><blockquote style=3D'margin-top:5.0pt;margin-bottom:5.0pt'>=
<div><p class=3DMsoNormal>On Jul 7, 2016, at 10:10 AM, Jesse Trottier &lt;<a h=
ref=3D"mailto:jrt814@mit.edu">jrt814@mit.edu</a>&gt; wrote:<o:p></o:p></p></di=
v><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div><p class=3DMsoNormal>Joyce=
, <o:p></o:p></p><div><p class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal>From what I can tell that particular display will not accept=
 a 1080p signal. &nbsp;It wants to see a strange resolution, 1650x?. &nbsp; =
I can check again if need be and see if it is a cable issue, or possibly our=
 device, but probably not until next week sometime.<o:p></o:p></p></div><div=
><p class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p class=3DMsoNormal>Thank=
s,<o:p></o:p></p></div><div><p class=3DMsoNormal>Jesse<o:p></o:p></p></div><di=
v><p class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p class=3DMsoNormal><o:p=
>&nbsp;</o:p></p><div><blockquote style=3D'margin-top:5.0pt;margin-bottom:5.0p=
t'><div><p class=3DMsoNormal>On Jul 7, 2016, at 10:02 AM, Joyce Gomes &lt;<a h=
ref=3D"mailto:jogomes@mit.edu">jogomes@mit.edu</a>&gt; wrote:<o:p></o:p></p></=
div><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div id=3Ddivtagdefaultwrappe=
r><div><p class=3DMsoNormal style=3D'background:white'><span style=3D'font-family:=
Calibri'>Hi Jesse,<o:p></o:p></span></p></div><div><p class=3DMsoNormal style=3D=
'background:white'><span style=3D'font-family:Calibri'><o:p>&nbsp;</o:p></span=
></p></div><div><p class=3DMsoNormal style=3D'background:white'><span style=3D'fon=
t-family:Calibri'>We have the same Displays for all the Athena machine's, as=
 far as the 237 monitor goes can you replace it with another cable for it to=
 work?<o:p></o:p></span></p></div><div><p class=3DMsoNormal style=3D'background:=
white'><span style=3D'font-family:Calibri'><o:p>&nbsp;</o:p></span></p></div><=
div><p class=3DMsoNormal style=3D'background:white'><span style=3D'font-family:Cal=
ibri'><o:p>&nbsp;</o:p></span></p></div><div><p class=3DMsoNormal style=3D'backg=
round:white'><span style=3D'font-family:Calibri'>Best,<o:p></o:p></span></p></=
div><div><p class=3DMsoNormal style=3D'background:white'><span style=3D'font-famil=
y:Calibri'>Joyce Gomes<o:p></o:p></span></p></div></div><div class=3DMsoNormal=
 align=3Dcenter style=3D'text-align:center'><hr size=3D2 width=3D1440 style=3D'width:1=
5.0in' align=3Dcenter></div><div id=3DdivRplyFwdMsg><p class=3DMsoNormal><b><span =
style=3D'font-size:11.0pt;font-family:Calibri'>From:</span></b><span class=3Dapp=
le-converted-space><span style=3D'font-size:11.0pt;font-family:Calibri'>&nbsp;=
</span></span><span style=3D'font-size:11.0pt;font-family:Calibri'>Jesse Trott=
ier<br><b>Sent:</b><span class=3Dapple-converted-space>&nbsp;</span>Friday, Ju=
ly 1, 2016 11:52:53 AM<br><b>To:</b><span class=3Dapple-converted-space>&nbsp;=
</span>Joyce Gomes; Peter D Bedrosian<br><b>Cc:</b><span class=3Dapple-convert=
ed-space>&nbsp;</span>tech-classrooms<br><b>Subject:</b><span class=3Dapple-co=
nverted-space>&nbsp;</span>Re: 4-237 and 4-231</span><span style=3D'font-size:=
9.0pt;font-family:Helvetica'> <o:p></o:p></span></p><div><p class=3DMsoNormal>=
<span style=3D'font-size:9.0pt;font-family:Helvetica'>&nbsp;<o:p></o:p></span>=
</p></div></div><div><p class=3DMsoNormal><span style=3D'font-size:9.0pt;font-fa=
mily:Helvetica'>Joyce and Peter, <o:p></o:p></span></p><div><p class=3DMsoNorm=
al><span style=3D'font-size:9.0pt;font-family:Helvetica'><o:p>&nbsp;</o:p></sp=
an></p></div><div><p class=3DMsoNormal><span style=3D'font-size:9.0pt;font-famil=
y:Helvetica'>The monitor in 231 seemed to connect fine with the new system, =
accepting the 1080p signal we are sending it. &nbsp;The monitor in 237 for s=
ome reason will not accept a 1080p signal, perhaps a new display is needed. =
&nbsp;We currently have a DVI cable up to the monitor, but that can be chang=
ed to an HDMI if needed.<o:p></o:p></span></p></div><div><p class=3DMsoNormal>=
<span style=3D'font-size:9.0pt;font-family:Helvetica'><o:p>&nbsp;</o:p></span>=
</p></div><div><p class=3DMsoNormal><span style=3D'font-size:9.0pt;font-family:H=
elvetica'>Thanks,<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span s=
tyle=3D'font-size:9.0pt;font-family:Helvetica'>Jesse<o:p></o:p></span></p></di=
v><div><p class=3DMsoNormal><span style=3D'font-size:9.0pt;font-family:Helvetica=
'><o:p>&nbsp;</o:p></span></p></div><div><p class=3DMsoNormal><span style=3D'fon=
t-size:9.0pt;font-family:Helvetica'><o:p>&nbsp;</o:p></span></p><div><blockq=
uote style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=3DMsoNormal><s=
pan style=3D'font-size:9.0pt;font-family:Helvetica'>On Jul 1, 2016, at 11:39 A=
M, Joyce Gomes &lt;<a href=3D"mailto:jogomes@mit.edu">jogomes@mit.edu</a>&gt; =
wrote:<o:p></o:p></span></p></div><p class=3DMsoNormal><span style=3D'font-size:=
9.0pt;font-family:Helvetica'><o:p>&nbsp;</o:p></span></p><div><div><p class=3D=
MsoNormal><span style=3D'font-size:9.0pt;font-family:Helvetica'>Hi Peter, <o:p=
></o:p></span></p><div><p class=3DMsoNormal><span style=3D'font-size:9.0pt;font-=
family:Helvetica'><o:p>&nbsp;</o:p></span></p></div><div><p class=3DMsoNormal>=
<span style=3D'font-size:9.0pt;font-family:Helvetica'>We will stop by next wee=
k to check on the machines and restore anything<o:p></o:p></span></p></div><=
div><p class=3DMsoNormal><span style=3D'font-size:9.0pt;font-family:Helvetica'>t=
hat&#8217;s missing, thanks.<o:p></o:p></span></p><div><div><p class=3DMsoNorm=
al><span style=3D'font-size:9.0pt;font-family:Helvetica'><br>Joyce Gomes<br>Ma=
ssachusetts Institute of Technology&nbsp;<o:p></o:p></span></p><div><p class=
=3DMsoNormal><span style=3D'font-size:9.0pt;font-family:Helvetica'>Information S=
ystems and Technology<br>IT Service Provider &amp; Consumer&nbsp;Support <o:=
p></o:p></span></p><div><p class=3DMsoNormal><span style=3D'font-size:9.0pt;font=
-family:Helvetica'><a href=3D"mailto:Jogomes@mit.edu">Jogomes@mit.edu</a><o:p>=
</o:p></span></p></div><div><p class=3DMsoNormal><span style=3D'font-size:9.0pt;=
font-family:Helvetica'>617-253-1410<br>781-964-9317<o:p></o:p></span></p></d=
iv></div><div><p class=3DMsoNormal><span style=3D'font-size:9.0pt;font-family:He=
lvetica'>W91-103C<o:p></o:p></span></p></div></div></div><p class=3DMsoNormal>=
<span style=3D'font-size:9.0pt;font-family:Helvetica'><o:p>&nbsp;</o:p></span>=
</p><div><blockquote style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div><p cl=
ass=3DMsoNormal><span style=3D'font-size:9.0pt;font-family:Helvetica'>On Jul 1, =
2016, at 11:29 AM, Peter D Bedrosian &lt;<a href=3D"mailto:peterb@mit.edu">pet=
erb@mit.edu</a>&gt; wrote:<o:p></o:p></span></p></div><p class=3DMsoNormal><sp=
an style=3D'font-size:9.0pt;font-family:Helvetica'><o:p>&nbsp;</o:p></span></p=
><div><div><p class=3DMsoNormal><span style=3D'font-family:Calibri'>Hi Tom and J=
oyce,</span><span style=3D'font-size:11.0pt;font-family:Calibri'><o:p></o:p></=
span></p></div><div><p class=3DMsoNormal><span style=3D'font-family:Calibri'>&nb=
sp;</span><span style=3D'font-size:11.0pt;font-family:Calibri'><o:p></o:p></sp=
an></p></div><div><p class=3DMsoNormal><span style=3D'font-family:Calibri'>AV ha=
s completed the system upgrade in 4-231 and 4-237 this week. Can you stop by=
 and check on the Athena machines in both rooms? I noticed 4-237 is missing =
a keyboard.</span><span style=3D'font-size:11.0pt;font-family:Calibri'><o:p></=
o:p></span></p></div><div><p class=3DMsoNormal><span style=3D'font-family:Calibr=
i'>&nbsp;</span><span style=3D'font-size:11.0pt;font-family:Calibri'><o:p></o:=
p></span></p></div><div><p class=3DMsoNormal><span style=3D'font-family:Calibri'=
>Thank you,</span><span style=3D'font-size:11.0pt;font-family:Calibri'><o:p></=
o:p></span></p></div><div><p class=3DMsoNormal><span style=3D'font-family:Calibr=
i'>Peter</span><span style=3D'font-size:11.0pt;font-family:Calibri'><o:p></o:p=
></span></p></div><div><p class=3DMsoNormal><span style=3D'font-family:Calibri'>=
&nbsp;</span><span style=3D'font-size:11.0pt;font-family:Calibri'><o:p></o:p><=
/span></p></div><div><p class=3DMsoNormal><span style=3D'font-family:Calibri'>&n=
bsp;</span><span style=3D'font-size:11.0pt;font-family:Calibri'><o:p></o:p></s=
pan></p></div><div><p class=3DMsoNormal><span style=3D'font-family:Calibri'>&nbs=
p;</span><span style=3D'font-size:11.0pt;font-family:Calibri'><o:p></o:p></spa=
n></p></div><div><p class=3DMsoNormal><span style=3D'font-size:8.0pt;font-family=
:"Gill Sans MT"'>Peter D. Bedrosian<span class=3Dapple-converted-space>&nbsp;<=
/span><br><br>Classroom Strategist<br>Office of The Registrar<span class=3Dapp=
le-converted-space>&nbsp;</span><br>Massachusetts Institute of Technology<sp=
an class=3Dapple-converted-space>&nbsp;</span><br>77 Massachusetts Avenue, 5-1=
15<br>Cambridge, Massachusetts 02139-4307<span class=3Dapple-converted-space>&=
nbsp;</span><br><br>P&nbsp;&nbsp; 617.253.5267<span class=3Dapple-converted-sp=
ace>&nbsp;</span><br>C&nbsp;&nbsp; 617.592.4081<span class=3Dapple-converted-s=
pace>&nbsp;</span><br>F&nbsp;&nbsp; 617.253.7459<span class=3Dapple-converted-=
space>&nbsp;</span><br><br><i><a href=3D"mailto:peterb@mit.edu"><span style=3D'c=
olor:#954F72'>peterb@mit.edu</span></a>&nbsp;&nbsp;</i></span><span style=3D'f=
ont-size:11.0pt;font-family:Calibri'><o:p></o:p></span></p></div></div></blo=
ckquote></div><p class=3DMsoNormal><span style=3D'font-size:9.0pt;font-family:He=
lvetica'><o:p>&nbsp;</o:p></span></p></div></div></div></blockquote></div><p=
 class=3DMsoNormal><span style=3D'font-size:9.0pt;font-family:Helvetica'><o:p>&n=
bsp;</o:p></span></p></div><p class=3DMsoNormal style=3D'margin-bottom:12.0pt'><=
span style=3D'font-size:9.0pt;font-family:Helvetica'><o:p>&nbsp;</o:p></span><=
/p><div><p class=3DMsoNormal><span style=3D'font-size:9.0pt;font-family:Helvetic=
a'><br>*************************************************<br>Jesse Trottier, =
Project A-V Specialist<br>Massachusetts Institute of Technology<br>Audio Vis=
ual Services, Building 4, Room&nbsp;017<br>77 Massachusetts Avenue, Cambridg=
e,&nbsp;MA 02139<br>email: &nbsp;jrt814@<a href=3D"http://mit.edu/">mit.edu</a=
><br>*************************************************<o:p></o:p></span></p>=
</div></div></div></blockquote></div><p class=3DMsoNormal><o:p>&nbsp;</o:p></p=
></div></div></div></blockquote></div><p class=3DMsoNormal><o:p>&nbsp;</o:p></=
p></div><p class=3DMsoNormal style=3D'margin-bottom:12.0pt'><o:p>&nbsp;</o:p></p=
><div><p class=3DMsoNormal style=3D'margin-bottom:12.0pt'><o:p>&nbsp;</o:p></p><=
/div><p class=3DMsoNormal><o:p>&nbsp;</o:p></p></div></div></blockquote></div>=
<p class=3DMsoNormal><o:p>&nbsp;</o:p></p></div></div></div></blockquote></div=
><p class=3DMsoNormal><o:p>&nbsp;</o:p></p></div></div></div></blockquote></di=
v><p class=3DMsoNormal><o:p>&nbsp;</o:p></p></div></div></div></blockquote></d=
iv><p class=3DMsoNormal><o:p>&nbsp;</o:p></p></div></div></blockquote></div><p=
 class=3DMsoNormal><o:p>&nbsp;</o:p></p></div></div></div></blockquote></div><=
p class=3DMsoNormal><o:p>&nbsp;</o:p></p></div></div></div></body></html>

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