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A-M$: m$ tracking visitors (fwd)

daemon@ATHENA.MIT.EDU (Osama Bin Laden)
Mon Mar 15 12:02:27 1999

Date: Mon, 15 Mar 1999 18:49:21 +0200 (EET)
From: Osama Bin Laden <waste@zor.hut.fi>
To: cypherpunks@toad.com
Reply-To: Osama Bin Laden <waste@zor.hut.fi>

---------- Forwarded message ----------
From: R Sriram <rsriram@krdl.org.sg>
Reply-To: Anti_MS@enemy.org
To: anti_ms@enemy.org
Subject: A-M$: m$ tracking visitors


http://www.wired.com/news/print_version/technology/story/18405.html?wnpg=all
	  
   Is Microsoft Tracking Visitors?
   by Chris Oakes 
   3:00 a.m.  12.Mar.99.PST
   For the second time inside of a week, programmers investigating
   Microsoft's methods of collecting user data have discovered a
   potential privacy violation.
   
   Microsoft passes user data collected during Windows registration onto
   its Web site Microsoft.com, according to the programmers. The apparent
   breach calls into question what the software company is doing with
   that data.
   
   Earlier this week, programmers found that Microsoft was collecting a
   unique identifier during the operating-system registration.
   
   "The complete story has an alarming character," said Christian
   Persson, editor in chief of Germany's c't magazine, a computer
   publication that discovered the software behavior. "If privacy is not
   a matter for you, you might say, 'So what?' But if it is, it has been
   violated."
   
   Peter Siering, senior editor of software development for the magazine,
   observed registration software for Windows 98 sent numerical
   identifiers to Microsoft.com, failing to inform the user it was doing
   so.
   
   Critics say this development harbors the potential for an
   unprecedented compromise of personal privacy. Microsoft counters that
   it has no designs on the illicit collection of personal information.
   
   The transmission of the identifier -- if matched in a database to
   personal name and contact information collected during the
   registration process -- would allow Microsoft to identify registered
   Windows users' visits to its Web site.
   
   Siering used software tools to decrypt and monitor incoming and
   outgoing information packets during the Windows 98 registration
   procedure.
   
   He found the registration software transfers a hardware identification
   number that contains a derivative of the unique "Ethernet adapter"
   number -- the Globally Unique Identifier, or GUID. The GUID
   distinguishes computers on a network and is stored in the Windows
   registry.
   
   "If you have an adapter card in the PC ... it is a globally unique
   number [that] is transferred to Microsoft," Persson said. The number
   is transferred to Microsoft's own Web site during the process in the
   form of a cookie.
   
   Cookies are text files on a computer that are normally used to
   anonymously identify repeat visitors to sites and are passed to the
   Web site through the browser. They usually don't contain personal
   data, using instead a random number that indicates a user's return
   visit. The site uses the information to display custom data to the
   user, such as local weather reports and news.
   
   Austin Hill, president of privacy-software company Zero Knowledge
   Systems said some Web sites already match user names and personal data
   with cookies, including Excite. But Microsoft's action enables sites
   to access and use the private information, even if the person hasn't
   volunteered it.
   
   "When you go to [other] sites, you can turn off cookies and you can
   also go through and say, 'I want to erase my cookies,'" Hill
   explained. "But if the cookie is based on your hardware -- that
   particular machine -- then [the site] has the ability to continually
   track you, even if you've erased cookies.
   
   "If I erase that cookie after I register Windows 98, what happens?
   Does it come back? If it comes back, does Windows 98 recreate the
   cookie and put the ID back in? I don't know if that's being done right
   now."
   Microsoft told Wired News it was still investigating the issue. But it
   said the allegation that it could use identifiers to track
   Microsoft.com visitors was "completely speculative and untrue,"
   according to an email from product manager Robert Bennett. He then
   referred Wired News to public comment made during the earlier
   discovery that identification numbers were used in Microsoft Office
   documents.
   
   "Speculative discussion is inevitable about a topic as emotional as
   privacy," said the company's statement. "In this case, it has led to
   rumors that the information gathered in the Windows registry is
   somehow related, or could be related, to documents created using
   Office 97 (Word, Excel, PowerPoint, Access).
   
   "Microsoft does not, and could not, maintain a registry of Office
   documents. There is no relationship between the Windows-registration
   process and identifying numbers contained in the property stream of
   Office 97 documents."
   
   Upon further questioning, Microsoft conceded that plans were under way
   to reengineer its Web sites and data-collection process to address
   privacy concerns.
   
   Jason Catlett of the privacy-advocacy group Junkbusters said Richard
   Purcell, Microsoft's manager of customer information, told him
   Thursday the company would rewrite their cookie-handling procedures.
   
   Catlett said Purcell told him that Microsoft will make changes to the
   [Windows 98] data collection process to "overwrite the cookies that
   have a hardware identifier and replace them with a generic number that
   does not include it." Purcell later confirmed the conversation in an
   email to Wired News.
   
   The news follows reports earlier this week that Massachusetts
   programmer Richard Smith learned that Microsoft Office software
   inserts IDs into each document a user creates. The company collects
   the number when Windows 98 users register the software. Registration
   typically collects a user's name, address, phone number, and so forth.
   
   Microsoft acknowledged the behavior and said it would take steps to
   address the issue. Privacy advocates said the company's response
   didn't go far enough to reduce the risk of matching the numbers with
   the identity of a PC user.
   
   Smith, who tested and verified c't's discovery, said the company could
   be collecting the ID number but still not using it for tracking
   purposes. The advantage to Microsoft, he said, is that the cookie
   would be used to synchronize the computer with the company's servers
   during Windows update routines.
   
   "From the outside we can't really tell.... The [ID-containing] cookie
   certainly gives them a super tracking ability, but they may not be
   using it."
   
   Smith also noted the inclusion of the GUID in the Microsoft cookie was
   inconsistent when tested on different machines. "On my home system,
   the MSID does not contain my Ethernet adapter address. Why this system
   at work does, I cannot say." The only notable difference is that his
   system at work is not set up to convey the hardware-configuration
   information during registration.
   
   Overall, Smith doesn't like the pattern. "There's a problem here,
   which is that information is being collected. I think there's yet more
   stuff to come out here. I don't think we're finished."
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