[8167] in Release_7.7_team
Re: RT#3401735
daemon@ATHENA.MIT.EDU (Thomas Smith)
Wed Sep 30 15:20:25 2015
From: Thomas Smith <tjsmith@mit.edu>
To: Alexander Chernyakhovsky <achernya@mit.edu>
CC: release-team <release-team@mit.edu>, acis-team <acis-team@mit.edu>
Date: Wed, 30 Sep 2015 19:20:12 +0000
Message-ID: <35745E94-779E-4652-89E3-5B3F3B29557A@mit.edu>
In-Reply-To: <CAB18ysqAT5PN68Djcyr-RxjCwgbQJs7otb=FVdiFmwjEa_eOPA@mail.gmail.com>
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Hi Alex
Ok thanks for your input
Best
Thomas
Sent from my iPhone
> On Sep 30, 2015, at 2:21 PM, "Alex Chernyakhovsky" <achernya@mit.edu> wrote:
>
> Hi Thomas,
>
> This sort of issue was historically investigated by hotline, not
> release-team. I'm not sure what the issue is, but at a guess, the
> affected users are likely out of AFS quota. If this is in fact a
> Debathena issue, we'll need some additional debugging information.
>
> Sincerely,
> -Alex
> Volunteer Debathena Maintainer
> MIT SIPB
>
>> On Wed, Sep 30, 2015 at 9:20 AM, Thomas Smith <tjsmith@mit.edu> wrote:
>> Hi Alex,
>>
>>
>>
>> We were sent the following RT ticket with the following comments.
>>
>>
>>
>> Hello,
>>
>> The computers in the McCormick Athena cluster are giving problems right
>> now. If you try to sign in, the desktop flashes on the screen then returns
>> to the login screen. Can you please send someone to fix this issue? I've
>> informed the residents on how to print from their laptops but it would be
>> nice for them to be able to use the Athena computers.
>>
>> I sent this same email last week and did not receive any response.
>>
>> Regards,
>> Maryam Archie
>> McCormick Technology Chair
>>
>>
>>
>> Please take a look.
>>
>>
>>
>> Thank You,
>>
>> Thomas J Smith
>>
>> IS&T/Athena Team
>>
>> Massachusetts Institute of Technology
>>
>> 617
>>
>>
