[8166] in Release_7.7_team
Re: RT#3401735
daemon@ATHENA.MIT.EDU (Alex Chernyakhovsky)
Wed Sep 30 14:21:28 2015
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Date: Wed, 30 Sep 2015 14:21:25 -0400
Message-ID: <CAB18ysqAT5PN68Djcyr-RxjCwgbQJs7otb=FVdiFmwjEa_eOPA@mail.gmail.com>
From: Alex Chernyakhovsky <achernya@mit.edu>
To: Thomas Smith <tjsmith@mit.edu>
Cc: release-team <release-team@mit.edu>, acis-team <acis-team@mit.edu>,
Alexander Chernyakhovsky <achernya@mit.edu>
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Hi Thomas,
This sort of issue was historically investigated by hotline, not
release-team. I'm not sure what the issue is, but at a guess, the
affected users are likely out of AFS quota. If this is in fact a
Debathena issue, we'll need some additional debugging information.
Sincerely,
-Alex
Volunteer Debathena Maintainer
MIT SIPB
On Wed, Sep 30, 2015 at 9:20 AM, Thomas Smith <tjsmith@mit.edu> wrote:
> Hi Alex,
>
>
>
> We were sent the following RT ticket with the following comments.
>
>
>
> Hello,
>
> The computers in the McCormick Athena cluster are giving problems right
> now. If you try to sign in, the desktop flashes on the screen then returns
> to the login screen. Can you please send someone to fix this issue? I've
> informed the residents on how to print from their laptops but it would be
> nice for them to be able to use the Athena computers.
>
> I sent this same email last week and did not receive any response.
>
> Regards,
> Maryam Archie
> McCormick Technology Chair
>
>
>
> Please take a look.
>
>
>
> Thank You,
>
> Thomas J Smith
>
> IS&T/Athena Team
>
> Massachusetts Institute of Technology
>
> 617
>
>
