[7570] in Release_7.7_team

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Re: [quickprint] Printing changes in Fall 2011

daemon@ATHENA.MIT.EDU (Jonathan Reed)
Thu Jul 28 15:53:31 2011

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From: Jonathan Reed <jdreed@MIT.EDU>
In-Reply-To: <alpine.DEB.1.10.1107281528280.13888@dr-wily.mit.edu>
Date: Thu, 28 Jul 2011 15:53:23 -0400
Cc: quickprint@mit.edu, release-team@mit.edu
Message-Id: <E10E34D8-1037-4F76-9237-41CC21551074@mit.edu>
To: Quentin Smith <quentin@mit.edu>
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On Jul 28, 2011, at 3:45 PM, Quentin Smith wrote:

> While I would love to be able to just turn off quickprint and point people at the Pharos queue, there are two notable things blocking that:
> 
> - ~16% of print jobs on quickprint are to private printers unaffected by this change

And if quickprint wants to continue to exist to serve 16% of the population, that's fine.

> 
> - ~50% of print jobs come in from the web interface, not directly spooled

The interesting information (which we don't have and can't get) is why they're submitted via the web interface.  Are they submitted because adding local printers is hard, or because printing your Word document to a PDF and then uploading it to quickprint.mit.edu is easier?  (I have a hard time believing it's the latter.)

> I don't know what you mean by "degraded performance"; we spool jobs with the correct username, so they should be able to print their jobs just fine through Pharos queues.

The degraded performance would be being at the whim of the PostScript conversion on the CUPS servers, which is less than ideal, although better than it was.

> I think the easiest thing to do is just to change the map to link to mitprint for each of the cluster printers. As you probably know, we already don't show dorm printers on the map.

That's probably fine.

As I noted in my original mail, I would still prefer it if http://quickprint.mit.edu/faq/ipp said "Hey, if you're only looking to print to cluster or dorm printers, visit http://mit.edu/printing/pharos instead, since it'll be much easier" at the top of the page.  Is that an option?


-Jon



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