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Re: [help.mit.edu #1525257] Sidney Pacific Athena Cluster

daemon@ATHENA.MIT.EDU (Jonathan Reed)
Wed Mar 30 14:40:40 2011

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From: Jonathan Reed <jdreed@MIT.EDU>
In-Reply-To: <rt-4.0.0rc4-42-gf770924-29789-1301509940-423.1525257-2065-0@help.mit.edu>
Date: Wed, 30 Mar 2011 14:40:33 -0400
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To: "release-team@mit.edu Team" <release-team@mit.edu>
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This is in the RCC queue, I'll respond.

-Jon

On Mar 30, 2011, at 2:32 PM, helpdesk@MIT.EDU wrote:

> Hi All,
> 
> We have a ticket from Sidney-Pacific complaining about slow log in time for a number of Athena cluster machines. I'm passing it to the RCCs but could you please reply to this email with information that you would like the RCCs to gather for troubleshooting this?
> 
> Thank you,
> Jozsef
> 
> PS: we answered his second question regarding quickprint
> 
> 
> 
> 
> 
> On Tue Mar 29 18:26:48 2011, sp-vp-resources@MIT.EDU wrote:
>> To Whom It May Concern,
>> 
>> We are interested in your input on how to fix a couple of issues that we
>> have been observing in our Athena cluster.  The first and foremost is that a
>> number of the machines take several minutes to log in to Athena; much slower
>> than other clusters around campus.  Second, we attempted to print documents
>> to the Athena printers using quickprint from personal laptops; documents
>> would appear in the cues of the printers, but never actually print.
>> 
>> Thanks in advance for your help,
>> 
>> 
>> Tim Curran
>> VP of Resources
>> Sidney Pacific Graduate Residence
>> MIT
> 
> 
> 
> 
> Computing Help Desk
> http://web.mit.edu/ist/helpdesk
> MIT Information Services and Technology
> 617-253-1101



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