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Re: 3 machines in macgregor need re-installs [help.mit.edu #1408773]

daemon@ATHENA.MIT.EDU (Jonathan Reed)
Mon Dec 6 15:58:28 2010

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From: Jonathan Reed <jdreed@MIT.EDU>
In-Reply-To: <201012061650.oB6GoTam013264@outgoing.mit.edu>
Date: Mon, 6 Dec 2010 15:58:20 -0500
Cc: acis-hardware@mit.edu, release-team@mit.edu
Message-Id: <17F2ED69-58D3-4B07-B0C6-D5C68865F8C0@mit.edu>
To: Jonathon Weiss <jweiss@mit.edu>
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After chatting with Stuart, we've determined there are some network problems in MacGregor preventing the PXE installer from working.  Stuart is going to follow up with the RCCs to get some more debugging information and then we'll escalate to NIST.

-Jon

On Dec 6, 2010, at 11:50 AM, Jonathon Weiss wrote:

> 
> Thomas,
> 
> Unfortunately, running the previous version of ubuntu can no longer be
> considered "running fine" as it has been desupported by the vendor, and
> all cluster workstations should have automatically updated to the
> current version.  That said, I believe we are waiting from someone on
> release-team to investigate the issue of why you are unable to
> re-install these machines, and there isn't anything to be done until
> that happens.
> 
> Thanks for keeping this issue active,
> 
> 	Jonathon
> 
> 	Jonathon Weiss <jweiss@mit.edu>
> 	MIT/IS&T/OIS  Server Operations
> 
> 
>> Hi Jonatahon,
>> 
>> Here is the lateast.
>> There are two machines;MacGregor-5 and MacGregor-Quickstation that are running fine with the previous Athena version of ubuntu.
>> The MacGregor-2 is still getting the error message I mentioned earlier.
>> 
>> Best,
>> Thomas
>> Thomas J. Smith
>> IT Deployment & Maintenance Services
>> Installation/Spaces/Athena Clusters/IT DMS (acis-team@mit.edu)
>> Massachusetts Institute of Technology
>> Tel: 617-253-7433
>> Email: tjsmith@mit.edu
>> 
>> 
>> 
>> 
>> 
>> On Mon Nov 22 15:36:55 2010, tjsmith wrote:
>>> Hi Jonathon,
>>> 
>>> We tried all three machines.
>>> 
>>> When using the reinstall cd we have we got the following error
>>> message.
>>> 
>>> Loading gpxe.krn....ready
>>> 
>>> 
>>> Without the reinstall cd,and choosing the onboard network devices we
>>> got this.
>>> 
>>> PXE-MOF:Exiting broadcom PXE ROM
>>> 
>>> Best,
>>> Thomas J. Smith
>>> IT Deployment & Maintenance Services
>>> Installation/Spaces/Athena Clusters/IT DMS (acis-team@mit.edu)
>>> Massachusetts Institute of Technology
>>> Tel: 617-253-7433
>>> Email: tjsmith@mit.edu
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> On Fri Nov 19 16:05:05 2010, jweiss wrote:
>>>> 
>>>> Please re-install the following 3 machines in macgregor.  I know
>>> there
>>>> have been problems with installs here in the past.  If there are
>>> still
>>>> please send a detailed copy of the errors (including a photo of the
>>>> screen if helpful) to release-team.  Please note that these machines
>>>> do need re-installs, even if they currently look like they're
>>> working.
>>>> 
>>>> macgregor-2
>>>> macgregor-5
>>>> quickstation-macgregor
>>>> 
>>>> 
>>>> 	Jonathon
>>> 
>>> 
>> 
>> 
>> 



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