[6121] in Release_7.7_team
Re: [Linux-ponder] Draft1: Athena Desktop Solaris Sunset Announcement.
daemon@ATHENA.MIT.EDU (Jonathan Reed)
Mon Dec 15 16:15:58 2008
Cc: Bill Cattey <wdc@mit.edu>, release-team@mit.edu, linux-ponder@mit.edu
Message-Id: <148D85E0-D176-4F83-9029-A6BCEA27FE52@mit.edu>
From: Jonathan Reed <jdreed@MIT.EDU>
To: Alex T Prengel <alexp@mit.edu>
In-Reply-To: <200812151959.mBFJxrX8021941@dit.mit.edu>
Content-Type: text/plain; charset=US-ASCII; format=flowed; delsp=yes
Content-Transfer-Encoding: 7bit
Mime-Version: 1.0 (Apple Message framework v919.2)
Date: Mon, 15 Dec 2008 16:15:45 -0500
X-Spam-Flag: NO
X-Spam-Score: 0.00
>> 2. What is the contact point for people to get extra help?
>
> Well, extra help for what? I'll volunteer to help direct people to
> Linux alternatives to Sun-only software. Consulting? They'll likely
> bear the brunt of this. I don't know what to say about people
> running specific, critical legacy systems that only run on Suns; I
> have no idea if there are any. We need to be pretty careful about what
> we can commit to (as you allude near the end).
I'll echo Alex's question of "Extra help for what?" What question do
we envision people asking?
I imagine the big questions we get will be:
1) Why?
2) What alternatives are there for *insert application here*
3) Can I get a Linux machine to replace my Sun?
4) Can I get the old Sun hardware for my DLC?
None of these are really things OLC can help with, particularly Layer
8/9 issues such as "Why?" and "Can I get the old hardware?".
Presumably users can get their Sun machines replaced via Hotline/DITR,
especially if they're currently paying maintenance on them.
I'd suggest creating a FAQ that answers these and a bunch of other
questions, and pointing people to that FAQ. If we need an e-mail
contact point, I suggest either owls, or creating some new list that
contains a subset of owls.
Who was the advertised contact point for the SGI sunset effort? And
what were the major questions that the community asked during that
sunset effort?
Do we have a count of how many Suns are out there not in the
clusters? I'd also be interested in seeing the breakdown via machine
type, since the SB100s and SB150s are now officially "dead", and the
1500s are really our only supported Sun platform.
-Jon
