[3998] in Release_7.7_team
Re: Errors in IMAP web instructions
daemon@ATHENA.MIT.EDU (Kris Nyzio)
Thu Aug 28 11:14:27 2003
Mime-Version: 1.0
Message-Id: <p05200f07bb73cbc56937@[18.152.0.126]>
In-Reply-To: <C2257924-D965-11D7-A195-000393A3632A@mit.edu>
Date: Thu, 28 Aug 2003 11:11:37 -0400
To: Oliver Thomas <othomas@mit.edu>
From: Kris Nyzio <knyzio@MIT.EDU>
Cc: Greg Hudson <ghudson@mit.edu>, Oliver Thomas <othomas@mit.edu>,
release-team@mit.edu, isweb@mit.edu
Content-Type: text/plain; charset="us-ascii" ; format="flowed"
Hi Oliver,
I've forwarded Greg's request to the tech writer that created the
page. She should be in touch when the correction is made.
Thank you for bringing this to the team's attention.
Kris
At 10:41 AM -0400 8/28/03, Oliver Thomas wrote:
>Hi Greg,
>
>Sending mail about anything underneath the web.mit.edu/is/ root to
>isweb@mit.edu makes the right things happen. They are usually very
>good at either fixing it or finding out who owns something in the
>hierarchy. I'm cc'ing your note to isweb.
>
>isweb folks: desired corrections are at the bottom of Greg's note.
>
>Cheers,
>
>Oliver
>
>On Tuesday, August 26, 2003, at 07:14 PM, Greg Hudson wrote:
>
>>We don't directly control these pages; who should get this mail?
>>
>>http://web.mit.edu/is/help/imap/quickguide.html claims:
>>
>> Athena:
>>
>> Best-effort support is provided for Netscape Messenger, Pine and
>> Evolution:
>>
>> * Configuring Netscape Messenger
>> * Converting from Athena NMH to Netscape Messenger
>> * Pine and Evolution
>>
>> Macintosh:
>>
>> Best-effort support is provided for supported versions of Eudora.
>>
>> * Configuring Eudora
>>
>> Windows:
>>
>> Limited support is provided for supported versions of Eudora.
>>
>> * Configuring Eudora
>>
>>http://web.mit.edu/is/help/imap/whatis.html#which claims:
>>
>> * All platforms: Limited support is offered for MIT WebMail
>> * Athena: Best-effort support is provided for Netscape Messenger,
>> Pine, and Evolution
>> * Macintosh: Best-effort support is provided for supported
>> versions of Eudora
>> * Windows: Best-effort support is provided for supported
>>versions of Eudora
>>
>>http://web.mit.edu/is/help/imap/unsupport.html claims:
>>
>> * Macintosh: Limited support is provided for Eudora (v5.0.1) on
>> the Mac and Netscape Messenger (v4.74) on the Mac.
>> * Windows: Limited support is provided for Eudora (v5.0.2) for
>> Windows and Netscape Messenger (v4.74) on Windows.
>> * Athena: Netscape Messenger (v4.74) on Athena is fully supported
>> and the recommended program.
>>
>>http://web.mit.edu/is/help/imap/consider.html claims:
>>
>> * If you're using a version of Eudora that's earlier than v4.0.2
>> and/or a version of Netscape earlier than v4.74, you should
>> first upgrade to these versions before moving from Eudora to
>> Netscape Messenger.
>>
>>There are several problems here:
>>
>> - quickguide and whatis don't claim any fully-supported options. (I
>> think most groups use "best effort support" to mean something a
>> notch below full support, i.e. we're allowed to give up on
>> problems if it would be too much work to solve them, as long as we
>> try.) quickguide doesn't even claim any best-effort supported
>> options on Windows.
>>
>> - quickguide and whatis are inconsistent about whether Eudora has
>> limited support or best-effort support.
>>
>> - Netscape 4.74 is not supported on any platform, contrary to what
>> unsupport says.
>>
>> - On Athena, we provide full support for Pine and Evolution, and
>> best-effort for Mozilla Mail. MH mail will show up in an old mail
>> folder in either Pine or Evolution, so there is no need for
>> extensive conversion instructions.
--
Kris Nyzio
---------------------------------
IS Web Team
isweb@mit.edu
---------------------------------
