[3995] in Release_7.7_team
Errors in IMAP web instructions
daemon@ATHENA.MIT.EDU (Greg Hudson)
Tue Aug 26 19:14:45 2003
Date: Tue, 26 Aug 2003 19:14:41 -0400
Message-Id: <200308262314.h7QNEfB1017108@error-messages.mit.edu>
From: Greg Hudson <ghudson@MIT.EDU>
To: release-team@MIT.EDU
We don't directly control these pages; who should get this mail?
http://web.mit.edu/is/help/imap/quickguide.html claims:
Athena:
Best-effort support is provided for Netscape Messenger, Pine and
Evolution:
* Configuring Netscape Messenger
* Converting from Athena NMH to Netscape Messenger
* Pine and Evolution
Macintosh:
Best-effort support is provided for supported versions of Eudora.
* Configuring Eudora
Windows:
Limited support is provided for supported versions of Eudora.
* Configuring Eudora
http://web.mit.edu/is/help/imap/whatis.html#which claims:
* All platforms: Limited support is offered for MIT WebMail
* Athena: Best-effort support is provided for Netscape Messenger,
Pine, and Evolution
* Macintosh: Best-effort support is provided for supported
versions of Eudora
* Windows: Best-effort support is provided for supported versions of Eudora
http://web.mit.edu/is/help/imap/unsupport.html claims:
* Macintosh: Limited support is provided for Eudora (v5.0.1) on
the Mac and Netscape Messenger (v4.74) on the Mac.
* Windows: Limited support is provided for Eudora (v5.0.2) for
Windows and Netscape Messenger (v4.74) on Windows.
* Athena: Netscape Messenger (v4.74) on Athena is fully supported
and the recommended program.
http://web.mit.edu/is/help/imap/consider.html claims:
* If you're using a version of Eudora that's earlier than v4.0.2
and/or a version of Netscape earlier than v4.74, you should
first upgrade to these versions before moving from Eudora to
Netscape Messenger.
There are several problems here:
- quickguide and whatis don't claim any fully-supported options. (I
think most groups use "best effort support" to mean something a
notch below full support, i.e. we're allowed to give up on
problems if it would be too much work to solve them, as long as we
try.) quickguide doesn't even claim any best-effort supported
options on Windows.
- quickguide and whatis are inconsistent about whether Eudora has
limited support or best-effort support.
- Netscape 4.74 is not supported on any platform, contrary to what
unsupport says.
- On Athena, we provide full support for Pine and Evolution, and
best-effort for Mozilla Mail. MH mail will show up in an old mail
folder in either Pine or Evolution, so there is no need for
extensive conversion instructions.
