[3577] in Release_7.7_team
Re: Re-opening issue of "Wireless card ships wrongly configured on
daemon@ATHENA.MIT.EDU (Bill Cattey)
Thu Oct 24 18:35:41 2002
From: Bill Cattey <wdc@MIT.EDU>
To: Bill Cattey <wdc@mit.edu>
Cc: Pam Huntley <phuntley@us.ibm.com>,
Michael Schmedlen
<mschmedl@us.ibm.com>,
Steven Sakata <ssakata@us.ibm.com>,
Steven Stiles
<sastile@us.ibm.com>,
Victor R Rios <riosvic1@us.ibm.com>,
Caroline Patzer
<caro@us.ibm.com>, release-team@mit.edu, sly@mit.edu
In-Reply-To: <1035324379.23920.45.camel@tokata.mit.edu>
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Date: 24 Oct 2002 18:35:38 -0400
Message-Id: <1035498938.16753.2.camel@tokata.mit.edu>
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Status update:
Yesterday, I did what Casey told me to do. I called IBM back, gave my
case ID Number, and asked to talk to the relevant person.
Jason told me that my case had been closed. He gave me a new case
number, and said that it will be escalated to a team that should be able
to help me, and that I should expect a call back from them.
So far, no call back. I hope they don't close the case when they hit my
voice mail's extended absense greeting that says I'll be out tomorrow
and Monday.
More news as it develops...
-wdc
