[3074] in Release_7.7_team
Re: Who owns the "help" locker?
daemon@ATHENA.MIT.EDU (Bill Cattey)
Thu Dec 27 19:09:28 2001
Message-ID: <Uw_vUqxz0001FYrvsA@mit.edu>
Date: Fri, 28 Dec 2001 00:09:26 +0000 ()
From: Bill Cattey <wdc@MIT.EDU>
To: kcunning@MIT.EDU
CC: accounts@MIT.EDU, release-team@MIT.EDU, owls@MIT.EDU, ganderso@MIT.EDU,
cfyi@MIT.EDU
In-Reply-To: <p05010400b8515f926ef4@[18.152.1.50]>
What I had in mind was this:
Customers complain through surveys and through direct contact that IS
needs better, simpler clearer help.
Did you notice that http://web.mit.edu/is/help does NOT point at any
Athena help?
My thought is to hand the URL
http://web.mit.edu/help
to Greg Anderson and let him get the right stakeholders around making
the best support use of it.
-wdc
