[2607] in Release_7.7_team
Case 202234: This case has recently been updated
daemon@ATHENA.MIT.EDU (hotline@MIT.EDU)
Fri Feb 23 13:45:28 2001
Message-Id: <200102231845.NAA27350@hampster.mit.edu>
Date: Fri, 23 Feb 2001 13:45:23 -0500
From: hotline@MIT.EDU
To: THG@MIT.EDU
Cc: release-team@MIT.EDU
Errors-To: cadm@MIT.EDU
Case 202234 has recently been updated and stands as follows.
Please retain the case number in the subject line for future replies
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Most recent entry
=================
(Comment [02/23/2001 13:45:23 by larugsi])
Just an FYI for the release team. It is a possibility that
these hanging issues are reltaed to the screensaver issues.
I think its important enough to relay this info. in case this possibility turns out to be true.
--Lou
Case History
============
Email Received [02/22/2001 14:19:39 by daemon]
Date: Thu, 22 Feb 2001 14:19:32 -0500
To: hotline@MIT.EDU
From: "Thomas H. Grayson" <thg@MIT.EDU>
Cc: f_l@MIT.EDU
Subject: Workstation in 1-390 crashes
Twice now I've come into room 1-115, activated the Athena workstation
with the KVM switch, and found that the machine had crashed with the
screen saver locked on the display. To reboot I had to power cycle
the machine using the power switch on the back of the machine; the
front panel button did nothing. Please have a look at it.
Tom
Email Sent [02/22/2001 17:58:56 by larugsi]
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Subject: Case 202234: This case has recently been updated
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Email Received [02/22/2001 21:01:55 by daemon]
Date: Thu, 22 Feb 2001 21:01:51 -0500
To: hotline@MIT.EDU
From: Garry Zacheiss <zacheiss@MIT.EDU>
Cc:
Subject: Re: Case 202234: This case has recently been updated
>> Twice now I've come into room 1-115, activated the Athena workstation
>> with the KVM switch, and found that the machine had crashed with the
>> screen saver locked on the display. To reboot I had to power cycle the
>> machine using the power switch on the back of the machine; the front
>> panel button did nothing. Please have a look at it.
I assume this got forwarded to me since it looks like it a software
defect; this is almost certainly the failure mode we've seen in the past
of the Ultra 10 crashing card when certain xss modules display on it.
I don't have any better ideas now than the last time this came up;
We'll be upgrading versions of both Solaris and xss over the summer, and
this might have some effect. Otherwise, people should be told to either
not leave themselves logged in there, or skip the automatic startup of
xss (set skip_xss in .environment).
I have some suspicion that the problem affects Elite 3d Ultra 10s
more than Creatoe 3d Ultra 10s, but no hard evidence. You can tell thg
that replacing the machine won't do anything for the problem, though.
Garry
