[2568] in Enterprise Print Delivery Team
Re: account billing
daemon@ATHENA.MIT.EDU (David F Lambert)
Tue Oct 14 13:38:57 2003
Message-Id: <200310141738.h9EHcmsI013006@pacific-carrier-annex.mit.edu>
Date: Tue, 14 Oct 03 13:26:25 EDT
From: David F Lambert <LAMBERT@MITVMA.MIT.EDU>
To: "True, James S" <jitrue@indiana.edu>, printdel@mit.edu
cc: "Sissom, Jay" <jsissom@indiana.edu>
In-Reply-To: Message of Tue, 14 Oct 2003 09:48:09 -0500 from
<jitrue@indiana.edu>
On Tue, 14 Oct 2003 09:48:09 -0500 you said:
>
>Hello,
>
>
>We are looking at the possibility of changing our enterprise printing
>solution. We also are running RS/6000 servers. I am curious to find out
>how your system "bills" users/departments for usage.
>
>
>Thanks,
>
>
>Jim True
>
>Systems Integration Team=20
>
>University Information Technology
>
>Indiana University
>
>jitrue@indiana.edu
>
>(812) 855-7519
Jim,
We currently do not bill our print users. When we rolled out InfoPrint
Manager (IPM) & network attached printers to replace our legacy mainframe
based central printing service, we kept the old funding model. Basically
the Institute funds the printing costs for the core enterprise class
applications that historically have been customers of the administrative
data center. Although the newer service is more broadly accessible, we
have not yet run into increased usage problems. So, funding is provided
via existing central IS budgeted dollars.
If significant increased usage was to occur, we would either bulk
bill on a quarterly or annual basis or do bill back monthly. If the
latter, we would export a monthly accounting file from IPM into our SAP
ERP application.
Feel free to call me if you have additional questions.
Dave Lambert
Team Leader, Datacenter Operations Services
MIT
617.253.7095
