[2556] in Enterprise Print Delivery Team
Re: Problem with spooling the output of the G/L Statement run
daemon@ATHENA.MIT.EDU (David M Rosenberg)
Thu May 8 12:35:03 2003
Message-ID: <1052411701.3eba873511a4b@webmail.mit.edu>
Date: Thu, 8 May 2003 12:35:01 -0400
From: David M Rosenberg <dmr@MIT.EDU>
Reply-to: David M Rosenberg <rosenberg@MIT.EDU>
To: Gillian Emmons <gemmons@mit.edu>
Cc: Theresa M Regan <tregan@mit.edu>, Jay Nickerson <jnicker@mit.edu>,
r3-admin@mit.edu, r3-print@mit.edu,
Enterprise Printing Delivery Project Team <printdel@mit.edu>,
Infrastructure Services Service Team <isst@mit.edu>, debbie@mit.edu,
mprudden@mit.edu, klyons@mit.edu
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Quoting Gillian Emmons <gemmons@MIT.EDU>:
> Hi, will we need to re-submit lost SAP jobs, or are they still in the queue
> somewhere?
Gill,
This is an amendment to my previous answer to your above question.
SAP output can be retained for a maximum of 8 days. The oldest of Jay's output
that is still in the system was created on 4/30/2003 - and that will be be gone
by tomorrow (or later today?). Any missing output from jobs that were run
earlier than that can only be printed if the jobs are rerun.
The oldest of Jay's output that shows the kind of error that SAP had connecting
to InfoPrint Manager was created on 5/2/2003. I see "001 Report" files going
back as 4/30/2003 (any previous ones would already have been deleted) that
nobody ever tried to print. Other than the G/L statements, the only file that I
can see that failed to print because of the problem connectiing to IPM are:
a 1 page file created on 5/2/2003 with the name "LIST1S EP12 JNICKER"
a 789 page file created on 5/5/2003 with the name "FUND ANALYSIS APRIL 2003 PER
10
a 3 page file created on 5/7/2003 with the name "SCRIPT REP JNICKER"
I guess the first step is to figure out what is missing, then see if it is
available on SAP. If it is, re-transmit it. If it isn't available on SAP, the
only other action is re-running the program which generated it.
Since files are deleted after 8 days, if there are files that are now 7 or 8
days old that you are not sure whether you need, you might try to make an
arrangement with DOST where you send the file(s) to IPM now, but DOST doesn't
print those files until you determine whether you need them.
--
/David M Rosenberg