[27683] in Athena Bugs

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Re: Debathena: LibreOffice

daemon@ATHENA.MIT.EDU (Christopher Chapman)
Mon Oct 27 20:15:12 2014

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In-Reply-To: <DDB339F7-D6FE-41A9-B662-15D4C1E0E641@mit.edu>
Date: Mon, 27 Oct 2014 20:14:57 -0400
Message-ID: <CANxEy72soRSOW7bo0_Ni502twEPzxwXcHP8-AHGcBpSZ-dLR_A@mail.gmail.com>
From: Christopher Chapman <cchapman@mit.edu>
To: Jonathan D Reed <jdreed@mit.edu>
Content-Type: multipart/alternative; boundary=089e0122975097247d05067089fe
Cc: "bugs@mit.edu" <bugs@mit.edu>
Errors-To: bugs-bounces@mit.edu

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I open it via the Launcher. The problem doesn't occur if I open it via the
Terminal Window.

I wouldn't know where to look for the OpenOffice directories. Any advice?

On Mon, Oct 27, 2014 at 8:06 PM, Jonathan D Reed <jdreed@mit.edu> wrote:

>  Hi Christopher,
>
>  How are you launching LibreOffice?  Are you launching it through the
> Lens ("Start Menu=E2=80=9D), or from the command line, and if the command=
 line,
> what are you typing exactly?   If you=E2=80=99re launching it from the co=
mmand
> line, can you try typing =E2=80=9Clibreoffice &=E2=80=9D in your Terminal=
 window, and see
> if the problem still occurs?
>
>  That error is particularly confusing, since a) it=E2=80=99s referring to
> components of OpenOffice 1.1.4; b) it=E2=80=99s referring to the Sun Sola=
ris
> version of Open Office; c) it=E2=80=99s referring to a local locker cache=
.  It=E2=80=99s
> possible you have a stale OpenOffice profile somewhere in your account,
> though you=E2=80=99d have to not have run LibreOffice/OpenOffice since so=
me time in
> 2009 for this error to stick around.
>
>  You may wish to try renaming or deleting any directories in your account
> that begin with ".openoffice.org=E2=80=9D, or =E2=80=9COpenOffice.org=E2=
=80=9D or =E2=80=9C.OpenOffice.org
> =E2=80=9D.
>
>  -Jon
>
>
>
>  --
> Jonathan Reed <jdreed@mit.edu>
> Athena Release Team
> Information Systems & Technology
> Massachusetts Institute of Technology
>
>  On Oct 27, 2014, at 7:30 PM, <cchapman@mit.edu> <cchapman@mit.edu> wrote=
:
>
> System name: NEWHOUSE-1
> Type: x86_64
> Display type: Advanced Micro Devices, Inc. [AMD/ATI] Caicos XT [Radeon HD
> 7470/8470 / R5 235 OEM]
>
> Shell: /bin/athena/tcsh
> Window manager: unknown
> Desktop session: ubuntu
>
> 1) What were you trying to do?
> Open LibreOffice
>
> 2) What happened?
> I got the following prompt:
> Error loading BASIC of document
> file:///var/athena/local/ooffice_v1.1.4/distrib/sun4x_59/OpenOffice.org1.=
1.4/share/basic/WebWizard/script.xlb:
> General Error. General input/output error.
>
> 3) What should have happened?
> It should have opened directly.
>
> 4) Does this problem happen only on this workstation, or other
> workstations?
> Other workstations
>
> 5) If you were following instructions, please include the URL or a
>   description of the documentation:
>   (e.g. a "problem set for 18.03" or http://ist.mit.edu)
>
>
>
>

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<div dir=3D"ltr"><div>I open it via the Launcher. The problem doesn&#39;t o=
ccur if I open it via the Terminal Window.<br><br></div>I wouldn&#39;t know=
 where to look for the OpenOffice directories. Any advice?<br></div><div cl=
ass=3D"gmail_extra"><br><div class=3D"gmail_quote">On Mon, Oct 27, 2014 at =
8:06 PM, Jonathan D Reed <span dir=3D"ltr">&lt;<a href=3D"mailto:jdreed@mit=
.edu" target=3D"_blank">jdreed@mit.edu</a>&gt;</span> wrote:<br><blockquote=
 class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc soli=
d;padding-left:1ex">



<div style=3D"word-wrap:break-word">
Hi Christopher,=C2=A0
<div><br>
</div>
<div>How are you launching LibreOffice?=C2=A0 Are you launching it through =
the Lens (&quot;Start Menu=E2=80=9D), or from the command line, and if the =
command line, what are you typing exactly? =C2=A0 If you=E2=80=99re launchi=
ng it from the command line, can you try typing =E2=80=9Clibreoffice &amp;=
=E2=80=9D
 in your Terminal window, and see if the problem still occurs?</div>
<div><br>
</div>
<div>That error is particularly confusing, since a) it=E2=80=99s referring =
to components of OpenOffice 1.1.4; b) it=E2=80=99s referring to the Sun Sol=
aris version of Open Office; c) it=E2=80=99s referring to a local locker ca=
che.=C2=A0 It=E2=80=99s possible you have a stale OpenOffice profile
 somewhere in your account, though you=E2=80=99d have to not have run Libre=
Office/OpenOffice since some time in 2009 for this error to stick around.</=
div>
<div><br>
</div>
<div>You may wish to try renaming or deleting any directories in your accou=
nt that begin with &quot;.<a href=3D"http://openoffice.org" target=3D"_blan=
k">openoffice.org</a>=E2=80=9D, or =E2=80=9C<a href=3D"http://OpenOffice.or=
g" target=3D"_blank">OpenOffice.org</a>=E2=80=9D or =E2=80=9C.<a href=3D"ht=
tp://OpenOffice.org" target=3D"_blank">OpenOffice.org</a>=E2=80=9D.</div>
<div><br>
</div>
<div>-Jon</div>
<div><br>
</div>
<div><br>
</div>
<div><br>
<div>
<div style=3D"color:rgb(0,0,0);letter-spacing:normal;text-align:start;text-=
indent:0px;text-transform:none;white-space:normal;word-spacing:0px;word-wra=
p:break-word">
<div>--</div>
<div>Jonathan Reed &lt;<a href=3D"mailto:jdreed@mit.edu" target=3D"_blank">=
jdreed@mit.edu</a>&gt;</div>
<div>Athena Release Team</div>
<div>Information Systems &amp; Technology</div>
<div>Massachusetts Institute of Technology</div>
</div>
</div>
<br>
<div>
<div>On Oct 27, 2014, at 7:30 PM, &lt;<a href=3D"mailto:cchapman@mit.edu" t=
arget=3D"_blank">cchapman@mit.edu</a>&gt; &lt;<a href=3D"mailto:cchapman@mi=
t.edu" target=3D"_blank">cchapman@mit.edu</a>&gt; wrote:</div>
<br>
<blockquote type=3D"cite">System name:<span style=3D"white-space:pre-wrap">
</span><span style=3D"white-space:pre-wrap"></span>NEWHOUSE-1<br>
Type:<span style=3D"white-space:pre-wrap"> </span><span style=3D"white-spac=
e:pre-wrap"></span><span style=3D"white-space:pre-wrap"></span>x86_64<br>
Display type:<span style=3D"white-space:pre-wrap"> </span><span style=3D"wh=
ite-space:pre-wrap"></span>Advanced Micro Devices, Inc. [AMD/ATI] Caicos XT=
 [Radeon HD 7470/8470 / R5 235 OEM]<br>
<br>
Shell:<span style=3D"white-space:pre-wrap"> </span><span style=3D"white-spa=
ce:pre-wrap"></span><span style=3D"white-space:pre-wrap"></span>/bin/athena=
/tcsh
<br>
Window manager:<span style=3D"white-space:pre-wrap"> </span><span style=3D"=
white-space:pre-wrap"></span>unknown<br>
Desktop session:<span style=3D"white-space:pre-wrap"> </span>ubuntu<br>
<br>
1) What were you trying to do?<br>
Open LibreOffice<br>
<br>
2) What happened?<br>
I got the following prompt:<br>
Error loading BASIC of document <a>
file:///var/athena/local/ooffice_v1.1.4/distrib/sun4x_59/OpenOffice.org1.1.=
4/share/basic/WebWizard/script.xlb:</a> General Error. General input/output=
 error.<br>
<br>
3) What should have happened?<br>
It should have opened directly.<br>
<br>
4) Does this problem happen only on this workstation, or other workstations=
?<br>
Other workstations<br>
<br>
5) If you were following instructions, please include the URL or a<br>
=C2=A0=C2=A0description of the documentation:<br>
=C2=A0=C2=A0(e.g. a &quot;problem set for 18.03&quot; or <a href=3D"http://=
ist.mit.edu" target=3D"_blank">http://ist.mit.edu</a>)<br>
<br>
<br>
</blockquote>
</div>
<br>
</div>
</div>

</blockquote></div><br></div>

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