[32085] in resnet
Re: printing systems / print costs
daemon@ATHENA.MIT.EDU (Kathy Hausmann)
Tue Apr 25 14:16:23 2017
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Message-ID: <16970821-D0F4-4B21-98D2-5539DD5C9E6B@saintmarys.edu>
Date: Tue, 25 Apr 2017 14:04:46 -0400
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Kathy Hausmann <khausman@SAINTMARYS.EDU>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <BLUPR08MB1184254ADFB346021A9BB9E931E0@BLUPR08MB118.namprd08.prod.outlook.com>
Lori,
Really big PDFs will take longer to print, but I’m not sure if that’s really an issue with PaperCut or our printers. (The printer in my office takes longer to print a PDF directly than our classroom and cluster printers take to print the same PDF via PaperCut.)
We have PaperCut set to deny any print attempts for paper sizes other than 8.5”x11” in our computer clusters and classrooms, and it has worked really well for us. We also deny print jobs based on file size for our much older printers that don’t have the memory to handle those really large files (including PDFs - and the file size limitations were configured by trial and error). We have not set those limitations on our departmental Xerox printers.
We customized our “Printing Denied” messages to students to explain why those jobs were denied, and made sure to add “Your account has not been charged for this attempt to print.” That last sentence, if they read the message at all, is what students actually seem to read.
Kathy
On Apr 25, 2017, at 11:07 AM, Seluga, Loriann <loriann.higashi@YALE.EDU> wrote:
> Thanks all – for those of you using Papercut, do you have any problems with PDFs printing (or being slow to spool from the computer to the print queues)?
>
> Particularly if the file is a PDF file made up of lots of images (book scans, for example)?
>
> Thanks,
> -Lori
>
>
> From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Phil Reinhart
> Sent: Tuesday, April 25, 2017 10:37 AM
> To: RESNET-L@LISTSERV.ND.EDU
> Subject: Re: printing systems / print costs
>
> We use Papercut with a release queue for for students and both a release queue, for secure documents, and direct printing for employees. There is a lot of tracking/logging available but it takes a little work to parse the data. All students jobs are available at identified public printers for release. If not released within 24 hrs the jobs are automatically deleted. Points (cost) is not applied until the job is printed. Employee printing is billed back to the department and students are allotted a certain amount of printing with their college account and additional points can be purchased.
>
>
> --
> ><> <> ><>
> Phil Reinhart
> ITS Support/ResNet Network Administrator
> Information Technology Services
> Allegheny College
> 520 North Main Street, Meadville, Pennsylvania 16335
>
> Authenticity Statement: This message came from a member of the ITS staff. If you have questions regarding the authenticity of the message, please contact the InfoDesk at (814)332-3768.
>
> On Fri, Apr 21, 2017 at 4:43 PM, Seluga, Loriann <loriann.higashi@yale.edu> wrote:
> Hi All –
>
> Is there anyone who has a print management system / pay for print system that they are really happy with? In terms of ease of use, ease of management, student satisfaction, cost, etc.? I know for years the question was always the best of the worst, but is there a best of the best? :)
>
> Thanks,
> -Lori
>
> --------------------------------------
> Loriann Seluga
> loriann.higashi@yale.edu
> Yale Law School
> Student IT Support
> 203.432.3509
>
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_________________________________________________________
Kathy Hausmann, Associate Director of Technology Support Services
Saint Mary's College - Information Technology
113 Haggar College Center, Notre Dame, IN 46556
khausman@saintmarys.edu
574-284-5329
"Treat your password like your toothbrush. Don't let
anybody else use it, and get a new one every six months."
- Clifford Stoll
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