[191269] in North American Network Operators' Group
Re: Need abuse/postmaster contact for AT&T to resolve IP block
daemon@ATHENA.MIT.EDU (Aaron C. de Bruyn)
Wed Aug 31 12:13:10 2016
X-Original-To: nanog@nanog.org
In-Reply-To: <0CA97089-F458-4AD2-9910-5E12474852B0@webhosting.net>
From: "Aaron C. de Bruyn" <aaron@heyaaron.com>
Date: Wed, 31 Aug 2016 09:12:42 -0700
To: "Webhosting.net Admin" <admin@webhosting.net>
Cc: "nanog@nanog.org" <nanog@nanog.org>
Errors-To: nanog-bounces@nanog.org
Try posting that to the mailop list.
I had been having trouble with att.net for about a month, and I filled out
the form at http://att.net/blocks/ 3 times with no response.
I posted to mailop a few days ago and they resolved the issue within an
hour.
...then a few days later I received the response to the form that my IP had
already been unblocked. Even though they say they will get back to you
within 2-3 days, it's more like 10-14.
-A
On Tue, Aug 30, 2016 at 6:22 AM, Webhosting.net Admin <admin@webhosting.net=
>
wrote:
> A few of our exchange IPs get blocked intermittently, but only by ATT. Ip=
s
> are clean, no issues, we=E2=80=99re diligent about finding and fixing the=
se types
> of issues as it has a large impact.
>
> It would be very helpful to know why the IP below got blocked so we can
> find and fix the problem to prevent further listing. We have a few ips in
> rotation and some have no issue. It=E2=80=99s a =E2=80=9Cblind=E2=80=9D l=
isting, so we only find
> out about it when customers complain that they getting blocked.
>
> ff-ip4-mx-vip1.prodigy.net #<ff-ip4-mx-vip1.prodigy.net #5.3.0 smtp; 553
> 5.3.0 flph399 DNSBL:ATTRBL 521< 67.215.167.170 >_is_blocked.__For_
> information_see_http://att.net/blocks> #SMTP#
>
> Any info/help would be most helpful.
>
> Many thanks,
>
> Webhosting.net Postmaster
>
>
>
>
>
>
>
