[103386] in North American Network Operators' Group
Re: 10GE router resource
daemon@ATHENA.MIT.EDU (Chris Marlatt)
Thu Mar 27 10:54:01 2008
X-Antivirus-RXSEC-Mail-From: cmarlatt@rxsec.com via core.rxsec.com
Date: Thu, 27 Mar 2008 10:18:18 -0400
From: Chris Marlatt <cmarlatt@rxsec.com>
To: Greg VILLAIN <nanog@grrrrreg.net>
CC: nanog@nanog.org
In-Reply-To: <79D5D626-853E-4D0F-B10D-EBCE746A3ECB@grrrrreg.net>
Errors-To: owner-nanog@merit.edu
Greg VILLAIN wrote:
>
> It is not about making it work, it is about having it work -all the
> time-, even if it is more costly, even if YOU have failed
> troubleshooting a crash, SOMEONE will be forced to help you, by contract.
> Risk assessment folks, risk assessment...
>
> Greg VILLAIN
> Independant Network & Telco Architecture Consultant
>
In my experience this is almost entirely the opposite. They're only
forced to help you if you're about to buy more gear from them and you're
holding that over their head.
There have been times where I've been the one forced to find the
solution and present it to the vendor. They had no "on the books"
solution to what was, in the end, truly a fairly simple problem.
Moral of the story, you don't always get what you pay for.
Regards,
Chris
