[10163] in Discussion of MIT-community interests
=?GB2312?B?Njk3NDk0LlBEQ0HRrbu3LdDCyc/IzsvEsNG78A==?=
daemon@ATHENA.MIT.EDU (=?GB2312?B?1ty6rdPu?=)
Mon Apr 30 01:38:29 2012
From: =?GB2312?B?1ty6rdPu?= <zhcouque@chellonatuobang.com>
To: "mit-talk-mtg" <mit-talk-mtg@charon.mit.edu>
Reply-To: fanlaji02@163.com
Date: Mon, 30 Apr 2012 13:27:03 +0800
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<html>
<head>
<title>新任经理全面管理技能提升训练</title>
<meta name="GENERATOR" content="Microsoft FrontPage 3.0">
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<div align="left">
<table border="1" width="705" height="58">
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<tr height="19" style="height:14.25pt">
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<td height="25" class="xl71" style="height:18.75pt"></td>
<td class="xl58">
新任经理全面管理技能提升训练</td>
<td class="xl66"></td>
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<td class="xl57"><font color="#ff0000"><small>退订请回复至：tui１８８@１２６.com</small></font></td>
<td class="xl66"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl70" style="height:14.25pt"></td>
<td class="xl61">【报名详情】</td>
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<tr height="19" style="height:14.25pt">
<td height="19" class="xl69" style="height:14.25pt"></td>
<td class="xl56">【培训时间】2012年5月12-13日深圳 5月19-20日上海 6月9-10日北京</td>
<td class="xl64"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl69" style="height:14.25pt"></td>
<td class="xl56">【培训对象】新上任主管、经理、即将晋升主管、经理的人士</td>
<td class="xl64"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl69" style="height:14.25pt"></td>
<td class="xl56">【培训费用】￥2800元/人
（包括资料费、午餐及上下午茶点等）</td>
<td class="xl64"></td>
</tr>
<tr height="20" style="mso-height-source:userset;height:15.0pt">
<td height="20" class="xl82" style="height:15.0pt"></td>
<td class="xl83">主办单位：高森培训网(www.gaosenpx.com)</td>
<td class="xl81"></td>
</tr>
<tr height="20" style="mso-height-source:userset;height:15.0pt">
<td height="20" class="xl82" style="height:15.0pt"></td>
<td class="xl83">【垂询热线】<span style="mso-spacerun:yes"> </span>４００-６８３-９８８５(免长途话费)<span
style="mso-spacerun:yes"> </span>q--q:９７６６８１５８１</td>
<td class="xl81"></td>
</tr>
<tr height="20" style="mso-height-source:userset;height:15.0pt">
<td height="20" class="xl80" style="height:15.0pt"></td>
<td class="xl78">【深圳/市场部】０７５５-６１２８９５５８<span
style="mso-spacerun:yes"> </span>业务信箱：vipppt@sina.com</td>
<td class="xl79"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl69" style="height:14.25pt"></td>
<td class="xl56"></td>
<td class="xl64"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl68" style="height:14.25pt"></td>
<td class="xl60">【课程收益】</td>
<td class="xl63"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">1. 解除角色转换的困惑，清晰定位管理者角色</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">2. 掌握工作管理的方法技巧 –
计划，组织，执行控制，工作改善</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">3. 掌握员工管理的方法技巧 –
员工授权，员工培育，员工管理，员工激励沟</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">4. 提升自我管理 – 时间管理，沟通能力，个人修炼</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"></td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl68" style="height:14.25pt"></td>
<td class="xl60">【导师简介】[曹礼明]</td>
<td class="xl63"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"> 中山大学MBA,中国首批PMP认证资格人员，中山大学经理教授研究会会员，曹老师有近20年企</td>
<td class="xl62"></td>
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<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59" colspan="2" style="mso-ignore:colspan;border-right:1.0pt solid #333399">业管理工作经验，先后担任多家企业研发经理、部门经理、人力资源总监、生产总监、副总等职务，</td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59" colspan="2" style="mso-ignore:colspan;border-right:1.0pt solid #333399">同时兼任咨询管理顾问数年，擅长企业经营运作规划、工厂管理体系设计与打造、工厂控制体系设</td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59" colspan="2" style="mso-ignore:colspan;border-right:1.0pt solid #333399">计与实施、企业流程改善与标准化、企业管理变革、企业干部训练与团队打造、企业文化活动实操</td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59" colspan="2" style="mso-ignore:colspan;border-right:1.0pt solid #333399">指导、薪酬管理与绩效考核体系设计、企业人才梯队建设设计与实施、员工素质模型设计、企业培</td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">训体系设计等。</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59" colspan="2" style="mso-ignore:colspan;border-right:1.0pt solid #333399"><span
style="mso-spacerun:yes"> </span>曹老师曾为上百家企业提供管理咨询和培训工作，并被多家企业聘为人力资源辅导顾问和干部</td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59" colspan="2" style="mso-ignore:colspan;border-right:1.0pt solid #333399">训练总教练。曹老师主持和参与了多家企业的管理咨询辅导，使多家企业从管理混乱失控，业绩停</td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59" colspan="2" style="mso-ignore:colspan;border-right:1.0pt solid #333399">滞不前，人员自由涣散的状态，逐步改变为制度规范，流程控制有效，企业业绩显著提升，企业凝</td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59" colspan="2" style="mso-ignore:colspan;border-right:1.0pt solid #333399">聚力显著增强的崭新局面。在为多家企业担任人力资源总教练的过程中，曹老师擅长针对企人员的</td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59" colspan="2" style="mso-ignore:colspan;border-right:1.0pt solid #333399">具体特点，制定适应性的人力资源改善方案，制定个性化的辅导方案，在干部管理工作实践中不断</td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59" colspan="2" style="mso-ignore:colspan;border-right:1.0pt solid #333399">操作和体验，取得了非常好的效果，被企业聘为人力资源长期指导顾问。除管理变革咨询和人力资</td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59" colspan="2" style="mso-ignore:colspan;border-right:1.0pt solid #333399">源辅导外，曹老师还擅长企业管理实战培训，曹老师始终把培训和辅导的实用性和实效性放在第一</td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59" colspan="2" style="mso-ignore:colspan;border-right:1.0pt solid #333399">位，根据学员的实际问题，进行互动分析和现场解答指导，学员带着问题来，带着解决方案走，曹</td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">老师的培训被企业称为咨询教练式培训。</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"></td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl68" style="height:14.25pt"></td>
<td class="xl60">【课程大纲】</td>
<td class="xl63"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">第一部分 自我管理</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">一、角色认知</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">1. 从专业走向管理的困惑</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">2. 管理者的身份与角色定位</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">3. 管理者应具备的态度与意识</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">4. 管理者的任务</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59" x:str="'5. 管理者应具备的技能">5. 管理者应具备的技能</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">二、管理者高效工作方法</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">1. 管理者的时间管理</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59" x:str="' 时间分析：我的时间用的有效吗？"><span
style="mso-spacerun:yes"> </span>时间分析：我的时间用的有效吗？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>时间管理的四个象限</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>时间管理策略</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59" x:str="' 中层管理者如何识别工作轻重缓急？"><span
style="mso-spacerun:yes"> </span>中层管理者如何识别工作轻重缓急？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>中层管理者应培养哪些时间管理习惯？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>中层管理者应掌握哪些时间管理技巧？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">2. 管理者的工作方法</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59" x:str="' 分解控制法"><span style="mso-spacerun:yes"> </span>分解控制法</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>重点管理法</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>民主集中法</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>项目管理法</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>目标管理法</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59" x:str="' 目视管理法"><span style="mso-spacerun:yes"> </span>目视管理法</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"></td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">第二部分 工作管理</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59" x:str="'一、工作管理 – 工作计划">一、工作管理 –
工作计划</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">1. 计划为何重要？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">2. 制定计划的步骤</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59" x:str="'3. 应用目标制定SMART原则">3. 应用目标制定SMART原则</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">4. 决策方法和工具</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">5. 如何做工作分解？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59" x:str="'6. 如何对工作排序？">6. 如何对工作排序？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">7. 制定行动计划表</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">【演练】：用WBS工具做工作分解</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">二、工作管理 – 工作组织</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59" x:str="'1. 如何设计业务流程？">1. 如何设计业务流程？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59" x:str="'2. 岗位如何设置 ">2. 岗位如何设置<span
style="mso-spacerun:yes"> </span></td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">3. 岗位分析</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">4. 人岗人事搭配的原则</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">【工具】：胜任素质模型介绍</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59" x:str="'三、工作管理 – 执行控制">三、工作管理 –
执行控制</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">5. 中国企业为何普遍存在执行力差的情况？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>中国人在执行方面问题的分析</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>控制方法</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">a) 结果控制</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">b) 过程控制</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">6. 过程控制的三方法与工具</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>三要素法</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>稽核控制法</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>分段控制法</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">【演练】：控制卡设计练习</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">7. 结果控制方法 – 绩效考核</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>绩效计划</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">a) 绩效计划的内容</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">b) 如何确定KPI？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">c) 如何制定考核标准和评分标准</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">d) 绩效计划沟通与承诺</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>绩效跟踪反馈与辅导</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">a) 如何建立绩效记录</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">b) 如何进行绩效反馈？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>绩效评价与面谈</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">a) 绩效考核方法</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">b) 绩效面谈的意义</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">c) 绩效面谈的内容</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">d) 绩效面谈的技巧和方法</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>奖惩与结果应用</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">四、工作管理 – 工作改善</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">1. 如何发现问题</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">2. 问题分析与解决模型</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">3. 问题愤激与解决的工具</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">4. 如何建立问题解决机制</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">5. PDCA循环</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">6. 如何培养员工的问题意识？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"></td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">第三部分 人员管理</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">一、 人员管理 – 沟通技能</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">1. 什么是沟通？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">2. 如何理解沟通在管理中的重要意义？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">3. 企业沟通的准则</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">4. 企业内部沟通应具备什么态度？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">5. 沟通的基本技巧 – 如何说得清楚？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">6. 沟通的基本技巧 – 如何听得明白？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">7. 对上沟通应掌握的方法及注意之处</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>接受命令</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>请示建议</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>汇报工作</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"></td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">【讨论】：</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">a) 如何纠正上司的错误？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">b) 如何面对上司误会与“刁难”？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">c) 如何与上司相处？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">8. 平行沟通</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>平行沟通应具备什么样的心态？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>平行沟通应掌握哪些原则？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>如何改善平行沟通？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">9. 对下沟通应掌握的方法及注意之处</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>下达指示</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>肯定表扬</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>批评指正</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>处理抱怨</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>关心下属</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>说服引导</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">10. 沟通风格</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>为什么说不同人格类型的人沟通容易出现对牛弹琴，鸡同鸭讲的情况？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>如何与不同人格类型的上司进行沟通？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>如何与不同人格类型的下属进行沟通？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">二、 人员管理 – 授权管理</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">1. 授权重要性</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">2. 授权误区</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">3. 哪些事情可授权？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">4. 授权方法与步骤</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">5. 如何进行授权控制？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">三、 人员管理 – 领导力提升</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">1. 什么是领导力？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">2. 领导与管理的区别</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">3. 领导力来源于什么？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">4. 中层管理者如何提升领导力？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">四、 人员管理 – 员工管理</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">1. 如何识人</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>识别个性</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>考察本性</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>识别能力</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>识别才干</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>评价人品</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">2. 如何用人</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>团队组合原则</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>人岗匹配</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>用人之长</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>遵从企业用人策略和制度</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">3. 如何管人</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>管人原则</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59" x:str=" 如何不同类型的员工 "><span style="mso-spacerun:yes">
</span>如何不同类型的员工<span style="mso-spacerun:yes"> </span></td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"></td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">【讨论】：</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">a) 如何对付部门内的帮派？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">b) 如何破解“法不责众”？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">c) 如何管理刺头员工？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">d) 如何管理自负专才？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">e) 如何管理老油条？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">f) 如何对待明星员工？</td>
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</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">g) 如何对待落后员工？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">五、 人员管理 – 员工培育</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">1. 员工培育与教导的重要意义？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">2. 如何识别培育的要点？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">3. 如何建立企业培训机制？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>培训制度</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>培训系统</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">4. 部门培训机制</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>如何制定下属培育计划？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>如何进行习性训练？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>知识技能OJT的原则与方法</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>如何进行员工心态培育</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59"><span style="mso-spacerun:yes"> </span>新员工培训应注意的地方</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">六、 员工管理 – 员工激励</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">1. 马斯洛需求层次理论对员工激励有什么启示？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59" x:str="2. 双因素理论对员工激励有什么启示？ ">2.
双因素理论对员工激励有什么启示？<span style="mso-spacerun:yes"> </span></td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">3. 期望理论对员工激励有什么启示？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">4. 强化理论对员工激励有什么启示？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">5. 识别员工需要？</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">6. 激励员工的方法措施</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl67" style="height:14.25pt"></td>
<td class="xl59">7. 如何激发员工 – 激励员工的12剧场</td>
<td class="xl62"></td>
</tr>
<tr height="19" style="height:14.25pt">
<td height="19" class="xl74" style="height:14.25pt"></td>
<td class="xl73"></td>
<td class="xl72"></td>
</tr>
</table>
</td>
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